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Category
Heating, Ventilating & Air Conditioning Engineers

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Thai S.

07/20/2017

Overall
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VERY UNPROFESSIONAL-OWNER MIKE DESHAZER IS RUDE AND LACKS CUSTOMER SERVICE SKILLS. HE HUNG UP ON ME WHILE I WAS TALKING BECAUSE I TOLD HIM THAT IT WAS UNACCEPTABLE FOR HIM TO TRY TO PUSH MY APPT UNTIL NEXT WEEK WHEN I DID INDEED HAVE AN APPT FOR TODAY. INSTEAD OF HIM CALLING ME BACK HE DECIDES TO CANCEL MY WORK ORDER. IF YOU WANT A PROFESSIONAL COMPANY TO SPEND YOUR MONEY AT PLEASE FIND SOMEONE ELSE! THAT WAY YOU CAN GET THE RESPECT AND COURTESY FROM A GOOD COMPANY. IT SHOWS A LOT WHEN THE "BOSS" DOESN'T EVEN RESPECT THEIR CUSTOMERS CONCERNS. THANKS MIKE FOR WASTING MY TIME/MONEY AND ALSO OLD REPUBLIC'S. BY THE WAY ONE OF HIS TECHS TOLD ME THAT HE OWNS 3 COMPANIES, SO DO YOUR RESEARCH AND MAKE SURE IT IS NOT THIS SAME OWNER! THERMO WORKS CA LICENSE #951251

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