What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
I CALL TODAY TO SEE IF THEY COULD TAKE THE TRUCK TODAY.THEY SAID YES AND BRING IT OVER.I WAS GETTING A OIL CHANGE.HE SAID HE NEED HIS BETTER CREW TO WORK ON IT.THEY GO HOME AT 5PM.GOT THERE IN 20MIN. 2:30PM.THEY SAID THEY WOULD START ON IT IN 1 HR AND IT WOULD TAKE 1 HR.I CAME BACK A T 4:30.THEY HAD NOT STARTED IT.THE GUY I TALK TO WAS NOT ALL THAT NICE.SO I TOOK THE TRUCK AND WENT HOME.CALLED THE DEALER AND TAKING IN IN MONDAY.THE DEALER WAS CHEAPER.THE BEST PART OF TODAY WITH PEP BOYS WAS WALKING OUT THE DOOR AND NOT LOOKING BACK..STAY AS FAR AWAY AS YOU CAN.
Great service!! Keep up the great customer service skills. I will be a return customer when the time comes.
Sales and service is always professional and courteous. All went over and above my expectations. Thank you.
I won't take my car anywhere else.
Tom was absolutely wonderful. Very attentive and helpful. We will be happy to come back in the future.
The most appropriate word required to describe this company is "excellent"! The quality, craftsmanship, and timely delivery is all there. I am a very satisfied customer...consider them should you require a drive-line replacement, you won't regret the results.
I would avoid Corona Nissan at all costs. We had VPP papers, which means you get the best price and should not get hassled. That was not the case. AVOID Max Alsorayhi, their Internet Director, at all costs. He is the worst version of a slimy car salesperson as exists. The dealership acknowledged afterwards, that they have had problems with him in the past. Supposedly he was suspended for a weekend after we complained, but I don't believe the folks over there at all.The GSM, Martin Rios, after avoiding speaking to my wife (forcing us to work through a customer service person named Tanya) finally spoke to my wife today. When my wife mentioned that we were hassled during the sales process, Martin Rios replied, "You were not hassled!" Okay, I am not sure how customer service works for Nissan, but I feel like telling someone that whatever they say happened, didn't happen, is just not the way to go about it.
Beware!!!! This dealership does completely illegal practices! The quote one price and try to make you sign for another. My mother recently went in to buy a car and they told her the car would cost a certain amount. Then when it was time to sign they purposely put in a price about $6,000 higher than the agreed upon price. They illegally changed the contract and tried to falsify the new higher price.When I came to confront them about what they were doing. The dealership had pulled off the pricing tags and said that they had lost them.This is very common way most dealerships commit FRAUD against buyers. They took advantage and tried to knowingly steal from an elderly woman.I was told buy the Sales manager that they lost the proof so tough luck.We have begun to take legal action against the dealership.There are much better Nissan dealers in the area. Go somewhere else.
I drive past 10 other shops to get to this one, things are done right and honestly the first time, our cars run, ride and stop better than new, thanks to Paul and his professional crew
Horrible! I took my car there to get fixed and it came out worse then what it was when going in! Not only did I talk to the store manager but I also talked to the service manager and they would not do anything about it! Cost me a days of work plus a car rental! **I can't believe I have to click on a start to submit a review, they do not even deserve a star.