Ask for Cody Armstrong he will treat you right
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Arrogant,and bad service,take your repair work anywhere but here. pinched tubes,,clips left off of brakes,and over priced parts.Do I need to say more.
I love these boys at this establishment! Their always so helpful and knowledgeable on each kind of vehicle referred to! They could take a vehicle completely apart and put it back together eyes closed! They take great pride in what they do & strive for protection! The family itself is known for their "Word" good & bad but usually wouldn't lie to do u a favor b/c with or without one person, I think they'll make it! I absolutely live having trust worthy men in this business close & HIGHLY recommend them.... -Brandy
They sold me the incorrect part and then refused to take it back, refund me my money, or exchange it for the correct part. He was rude and spoke to me like I was an idiot. He even says he has a return policy on all his parts and refused to honor that. I made a complaint with the BBB. I paid $600 and he is basically telling me that it is my problem that he sold me the incorrect part. I would not recommend them to my worst enemy. To deal with them is not a fate I would wish on anyone. Rude and will not honor his own policy. Run run run far far away. I would rank them with 0 stars if YP would allow me too.
I went to Brose Autoplex to purchase a used Chevy Venture Van. I live in Jackson TN so from my house it is about a sixty minute drive. I get there and drive the van on a course the salesman chose. I was never allowed t get the vehicle over 30 miles per hour. While looking the vehicle over we noticed that the Temperature gauge was broken. Not just not reading, it was broken and the needle was hanging down as if the thing was disconnected. We noticed it and decide that for the price we may be able to deal with it since I know a few mechanics. Walked back inside and I asked how much gas they would put in the van because it was sitting on E and almost completely empty. Without hesitation the salesman said "none" he did not bother to ask a manager or anyone else so after some thinking. We left, pissed off. Got a call the next day from the used car manager. He said he would call me back and let me know about the temperature gauge after being very apologetic of how I was treated the day before and told me he would put gas in it and we could drive it anywhere we wanted in order to get it up to speed so we felt good about the vehicle. I never received a call back from him or anyone else till the following week. then it was a the internet manager who told me he would call me back. Never did. Left a message for him. Still no callback. I guess that they did not want my business. I would not recommend ANYONE goes here. This was the worst I have ever been treated. Horrible Dealership.