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I will never go to Rayfords Hot Wings in Cordova again! My wife was on hold for 15 mins to order and can hear them laughing in the background. So when I go there to order they couldn't tell me when my order would be ready. When I come back 8 mins later my fries are soggy and they immediatly blame me saying it only takes 7 mins to cook the food and that I was gone for a while. 8 mins is a while??? I verified the time, my receipt said 4:48.. I get my food at 4:56.. so they eventually agree to recook the fries but only to find out they trifling ass put the same fries back in the grease. Can't justify supporting your own people when their customer service is terrible! Tried to call and reason with the owner before posting anything but he himself displayed terrible customer service on the phone. Food quality has degraded and they can never keep the drink machines working. Never have I had an issue with Wing Guru, Chings Hot wings, or All Star.
I Love these Hot Wings!!!!!! They are the best by far!! Customer Service has been ok..... I have to give them a very poor rating on Super Bowl Sunday..... I live near Rayfords and order these wings frequently!! Unfortunately, on this day it was just a bad, bad, day for Rayfords. Obviously, they took far more orders for these wings that they did not have!!!! I called my order in early that day for pick up at 4:00 pm. When I arrived at Rayfords to pick my order up I was informed they had run out of wings..... I was sadly disheartened...and very pissed off!!! I only had to come up with something else for my party!!!! What a bummer!!!!!! On Super Bowl Sunday at 4:00 pm!!!! You have got to be kidding me!!!!! A call would have been nice!!!! There attitude was well whatever?????? So I was very upset!!! Not only that they did not have the wings but just the attitude of the staff!!!!! I think I would have handled it better if they would have been just a little nicer about it!!!!!!!
So for this I give them a very poor score!!!!!!!
The wings are great( the best lemon pepper wings in town), customer service exceptional, and it's a Black owned business. You can't ask for more! Check them out!
Outstanding best tasting in the area , you even get free lemonade while you waite.
Phone: (901) 754-7188
Address: 1890 Berryhill Rd, Cordova, TN 38016
Rayfords All-in 1 Hot Wings
Bike Parking: No
Good For Groups: No
Good for Kids: No
Take Out: Yes
Cuisines: Caterers, Barbecue, Chicken, American, Take Out
Takes Reservations: No
Outdoor Seating: No
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