Saved to Favorites

Service Excellence Since 1989

Rated "A+" by Angies List and the Better Business Bureau

Call Today
General Info

Welcome to the internet home of Custom Electronics, your factory authorized service center for JVC, Sharp, Toshiba, Hitachi, NEC, Fujitsu, Pioneer, Mitsubishi, Viore and Akai.

Custom Electronics is family owned and operated and has been serving your electronic repair needs since 1989.We offer fast and friendly service on all makes and models of digital and analog direct view, LCD and Plasma TV, Digital Camera, Camcorder, and Video Recorder products.

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Extra Phones

Fax Line: (901) 384-4131

Services/Products

We Service, Plasma, LCD, Fast Service, Factory Trained, Digital Camcorder and Cameras, Big Screen TV

Payment method
visa, discover, debit, check, insurance, mastercard
Social Links
Categories
Television & Radio-Service & Repair, Consumer Electronics, Television & Radio Stores, Video Equipment & Supplies
Banner

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

sfsmitty

07/30/2009

Provided by Citysearch - 
Overall
excellent repair shop

found this place after being put through the ""mill"" by two other repair shops. i really liked the way i was treated by them, very polite and explained everything to me before repair was done.

dbanka

07/23/2009

Overall
Best Customer Service Ever!

I had no sound in my Sharp Aquos LCD TV. Got their contact from SHARP company as their authorised service station.

They did door-to -door pick up and drop off at scheduled timings. They did a good job and resolved the problem. The two professionals that I met were exceptionally nice and patient enough to answer all my questions and concerns.

lakers1fan

06/29/2009

Provided by Citysearch - 
Overall
Very Helpful and Courteous!

People are very nice and friendly. Sent to them by Best Buy for my Samsung LCD to be repaired.

anonymous

06/24/2009

Provided by Superpages - 
Overall

these people took time to speak with me and help me resolve my camera problems. i would highly recommend them if you need service.store was very clean and organized, i thought i was in a doctors office.

musikman12

06/24/2009

Provided by Citysearch - 
Overall
Nicest service people ever.

These people came to my home to pick up my broken TV. The two men were very nice and professional, I was impressed with how they pampered my TV when loading it on the truck.
I've used other repair services prior to this time but none even came close to the refreshing experience of good customer service shown by these guys.

L. Mitchell

macpat45

06/01/2009

Provided by Citysearch - 
Overall
Limited...

Called about replacing a dlp lamp. Woman on phone said they would not use a lamp I bought myself, nor would she price quote for one of their own lamps and replacement cost. You get the feeling these places don't like the fact bulbs are only $100 now on ebay so the days of the $300+ replacement are nearing to an end.

anonymous

03/28/2009

Provided by Superpages - 
Overall

I was impressed by this company. Helped me to my car with my stereo receiver. Little things make a big diffference!

anonymous

03/28/2009

Provided by Superpages - 
Overall

I was impressed by this company. Helped me to my car with my stereo receiver. Little things make a big diffference!

rluellen

02/15/2009

Overall
highly recommend

very nice on the phone and in person. delivery men were great and on time, very polite.

skydiveguy

01/06/2009

Overall
Thank you....

Took my JVC theater system to them because of no power, they tested and told me there was nothing wrong with it. Connected system back at home and discovered bad power strip! Thank you for being honest.



K. Oster

anonymous

04/24/2008

Provided by Superpages - 
Overall

Repaired my Sony Bravia in reasonable time. Friendly and very helpful employees.Nice to know good customer service still exists. I wish they had another location in South Memphis.L. Collier

hbarber202

04/24/2008

Provided by Citysearch - 
Overall
Wow, friendly people and great service!

Referred by Best Buy to have our Pioneer plasma repaired. What a great experience. No hassles and honest people.

Thank you for your wonderful service,

R. Barber

anonymous

03/18/2008

Provided by Superpages - 
Overall

Staff is professional and honest. I was very pleased with their service. Referred by Sharp customer service.

wal123

03/05/2008

Overall
highly recommend - A+

referred to these people from best buy. honest work at a fair price. very nice people and polite. came to my house when promised on time.

fentress601

02/14/2008

Provided by Superpages - 
Overall

Repaired my Vizio plasma after being told it could not be fixed by another repair shop. Thank you for your honesty and good service.M. Fentress

dsn116

01/31/2008

Overall
thank you

tv fixed fast and at price promised. nice to do business with and will tell others also. thank you!

videopro

01/01/2008

Overall
Courteous and Professional - Thank You!!

Repaired my Panasonic DVX-100 in a reasonable amount of time. Nice people, very professional and clean. Highly recommended. Thank you to Joseph for answering all my questions.

bmartinez

11/14/2007

Overall
Professional

I was told by Wolf Camera that repairing my Canon XTi would take about 3-6 weeks and cost several hundred dollars. I asked Wolf Camera if there was someone local and they referred me to these people. Amazing! They gave me an estimate in 2 days and had it fixed in a little over a week for much less money. Thank you to Wolf Camera for thier honesty!



Brenda M

Memphis Tennessee

briansdad08

11/04/2007

Overall
Great Experience - Fast

My wife and I purchased a Hitachi LCD TV from Best Buy and it went dead after only 9 months of use. We were referred to Custom Electronics by my neighbor and are very happy with their service. The set was repaired in a reasonable time with no hassles or problems. Service manager was very friendly and helpful.



E.Timmons