Never had a single problem with this company or its employees. I guess you won't ever please a customer that wants something of quality for nothing! Quality does take time. Maybe the customers were more about quick than perfect. Me, I would much prefer an excellent job!
Double overcharged by a company representative (admitted by manager Sammy James); installation took 3 weeks after the original date.First time they brought the wrong profiles; Second-wrong color and third- materials were less as needed.After the first couple of attempts manager refused to answer all calls & messages.
Employees look like homeless people;don't know the products in showroom & didn't want to help when I entered. I came from work & was dresses professionally,I expected with a high end purchase I was going to make at least it entitled me to a professional sales person( I am in sales myself) . I was mistaken- maybe I should've told them I had the cash & was choosing who I wanted to d business with quickly,but I figured they are in business t i sell, uh, maybe they would be helpful & try to sell me. After telling a number of friends about my ex o evidence someone told me of another place with a professional sale team & we went there. They did a fantastic job, uphold us & we ended up spending a little more than just the kitchen-- but got 2 smaller bathroom countertops done,too!
Walking in the showroom I couldn't tell who was a customer or who was employee, ,,,never mind, no one came to help me until I finally asked for help. Gal who came over was disheveled looking, wearing an old t shirt & didn't seem to want to hep me spend my $8000! I asked about colors for the granite samples lying around & she said" I don't know". This happened on 3 occasions in the showroom. NOTE to owner: get rid of her & any other employees that don't know your products. I then asked for help in choosing 2 different colors & again,no help.. sorry GMP,granite marble products,you lost my business. Wouldn't have those rag a muffins putting in granite or tile backsplashes in my home..