Knowing that I wanted a great home theater and home automation system, I was referred to Audio One by my electrician. I had previous experiences with several other businesses that were inconsistent and unpleasant. Audio One's prices were not by any means the least expensive, actually more expensive than average. However, my system was worth it. It worked from the start. The service techs were pleasant and showed up. I can't imagine having a theater that is more spectacular than this Runco based system, and my Crestron system in my house. Great Job, and I highly recommend. I wanted the best, and that is what i got.