It was the worst customer service I received in any store I've ever been to. They were completely short staffed and no one could help me for 45 minutes. Plus they didn't know when the next foundation color for me would be available. The big black lady was very fake nice to me and I know what it looks like because I used to work in retail. If I could rate this store 0 stars I would. Never come here.
7440 Wiles RdCoral Springs, FL 33067
From Business: Welcome to Refined Beauty day spa,,full service day spa located in Coral Springs,South Florida.Facility equipped with State of the art Nail Stations,private room …
Beware! First time I went I was happy with my haircut, but I couldn't stand how rude the staff was being to the stylist bc she couldn't use the computer. They were berating her, it was sick! The next time I went the hairdresser had a cold and kept hacking and sneezing all over me. It was disgusting. I decided to give it one last try. I called to make an appointment and the phone rang and rang. I called for 15 minutes, and i called the front of the store and was told the salon "was running late." When I finally got someone on the phone I tried to make an appointment for a cut and color. I saw online that their color was $55.00 for "all over color." I have EXTREMELY SHORT HAIR THAT I AM GETTING CUT INTO A PIXIE CUT. I was told that it would be $75. I asked why, and i was told that was only for touch up. I asked then why it said online it said all over color, and she said because that's what it is. I told her that didn't make any sense, i have very short hair and I wanted one color single process. She said it would cost extra for the person to pull the color through my hair, if i had long hair, it would cost double. She also said I had "Obviously never dyed my hair before and I had no idea what i was talking about." I told her to forget the color, and they should really look at their prices. She started to yell that she was just the floor manager. I was shocked that for a floor manager, she speaks to customers this way. I'm taking my appointment and my services elsewhere!!
Payless Fragrances in the Coral Square mall is a business to avoid. They actually will lie to make a sale. I was a victim of their fraudulent practices. When the owner was confronted about the deliberate deceitful sales practices his reply was “and so what.” STAY AWAY!