1205 N University Dr, Coral Springs, FL 33071
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This place really do not deserve any stars. The Jamaican receptionist and the nurse working that night (Karen-Nurse Practitioner) we're horrible! I brought my mom in (because she was just released from ICU after 5 days of being there after a very intense emergency surgery ). We arrived 20 mins before their closing time. My mom was super weak and needed assistance to walk from the car to the door. That rude, unpleasant, "Uncle Tom" acting receptionist just sat there with a disgust look on her face sipping on her coffee. As she and her very quiet side kick just watched, she rudely asking what's the problem. As I try to explain, she abruptly interrupted and made it clear they can not serve her. As I begin to explain to her that she didn't let me finish;my mom was also tried to explain the service she was requesting (as she struggling to talk because she was winded after walking and in a weak state). Then the nurse comes out with an annoyed attitude and also redirected the requested service to the ER. The receptionist was more intrigued to argue with the customer with such cold-hearted demeanor other than show some care. I asked her what her name was and she replied by saying that she dod nothing wrong .I even asked if they had a walker or wheel chair so I could transport my mom back to the car (I was seriously concerned that she might fall or pass out in her state of weakness), no one answered and just had a smerk on their faces as we exit. Very unprofessional, trashy, and inconsiderate!!! I really expected more from this location. By the other reviews other people had similar experience with this rude, inconsiderate, brash receptionist. The only reason I'm writing this review so others in the future wouldn't have to experience such treatment in the future. I sure hope the manager/owner make a drastic change soon.