LEATHER NIGHTMARE!!! Brought in my brand new suede jacket for cleaning that had only been worn for a few hours and had some makeup on the chest area. I asked the lady at the counter if it could be cleaned and she said of course. They said they needed a full week to clean the jacket but when i went to pick up the jacket, it was not ready. No one had called to let me know it would not be ready. They again said they needed a few more days. When I called to check on it again - it was still not ready. After more than 2 weeks I went in to pick it up and paid the $65.00 with the expectation of leaving. I then noticed that the jacket had a black spot appearing to be missing material. The jacket also had a spray-like residue all over and the material looked as if it was washed with a hard brush. I brought this to the owner's attention and he said he would have it taken care of. To make a very long story short, within a 6 week period my jacket was in the possession of the store. The owner Jay assured me that the jacket would be taken care of, however I was left with a destroyed jacket that will never be worn again, and out $65.00 that the owner collected for a service that was not delivered. This was a HUGE waste of my time and money. Very unprofessional! As a word of advice, if during cleaning they identified that they could not clean the garment, they should have called me to let me know. In this case they gave me no option and instead destroyed my garment and then failed to take responsibility. I would NOT go back to Lori-Al Cleaners and would NOT recommend!
10408 W Atlantic BlvdCoral Springs, FL 33071
From Business: Martinizing of Coral Springs is an earth friendly cleaner using the GreenEarth system. We are focused on customer satisfaction and quality service. We stand behin…
Very convenient good and friendly service. They did my rush cleaning for me. I will recommend it to others. Thx
Quality and fast service. 10 stars in my bookDry cleaning was correct how i like it and professional
This is the Best Dry Cleaner I ever usedThey do Quality Work .They Have Taken Out All of my Stains and Do A Great Pressing Job.I Would Recommend Lori Al Cleaners to Every Body.
A+I found to be best quality cleaners at the best price around.
Awesome service. Will 100% use again
Awesome results!!! Will recommend to everyone.
Quality and Quick Service. #1 in my book
I really like this cleaner. My daughter spilled something on her favorite blouse and I brought it in. Tiffany behind the counter said she would work on it and do as best she can to fix it. She called me the next day and said the stain was out and it looked great. I went in to pick it up and it looked brand new! My new cleaners. She was so helpful and made me feel as if my garment was top priority.
Just had conversation with owner Manny about some shirts that were messed up. He agreed that this happened in his store but refused to pay for the shirts. These were two Tommy Hilfinger, and a Nordstrum high quality and expensive . His store personnel did not have the integrity to bring this forward when it happened. The cost of doing business at this Dry Cleaner is two extreme to continue.