JR Rentals & Property Management is number one choice to manage our property! Mr. Robert Herring was patient and extremely helpful in all phases of the purchase of both of our houses. He communicated with my while stationed in Germany prior to relocate to Fort Hood, TX area. He ensured we had a clear understanding prior to arrival to Fort Hood, TX. We had the best experience working with Mr. Robert Herring, he was very patient with us while searching for the perfect home. He was with us through every phase of the process both times (2000 and 2009). He worked well together with the Mortgage consultant and clarified anything my wife and I did not understand when purchasing our homes. He was very easy-going with us while searching for the perfect home and no matter how many questions we had, he was able to relate a military analogy for us to better understand the sequence of events and procedures. After working with him, he was the standard for a realtor I used to compared him to others realtors when we PCS’d to different locations. We would recommend JR Rentals & Property Management to anyone looking to buy a home or have your property managed. If you want someone who have experiences, passionate, courteous and truly professional agent to help educate you through the buying process, Robert Herring is the best! Thank you so much for your continued assistance. Mr. Herring has proving what it means to be a "Premier Realtor." The continual effort he continues to put in is really appreciated.
From Business: Did you know that the largest full-service rental and property management company in the Fort Hood, TX area is growing its commercial sales and leasing division f…
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My experience with this business is efficient, understanding, compassionateand always on top of their games
I can not say anything but good things about this company. They managed rental property for many years. I always recommend them to people trying to put their house into the rental system. They actually care about people.
I highly recommend placing your property with JR Rentals. I’ve had my properties with them for over 10 years and could not be more satisfied. During this time my properties stay rented with very little vacancy. It feels good knowing that my properties are in good hand with JR Rentals and I don’t have to worry about getting involved with tenant headaches. I get my check electronically deposited in my account in a timely manner. If you’re looking to rent or need a great property manager go to JR Rentals. You won’t regret it!!
There's a limit on how long I can make this review, but fill free to message me for details an pictures! I've rented all over Killeen and harker heights area for years. This is by far the worst experience I have ever had, seems like their requirements for employment at their office is rude and unprofessional. Initially when I filed my application and viewed the property a nice young lady Spanish or islander took care of me, but after I sign my lease and gave my deposit contacting anyone is almost impossible. After moving in I've had stop issues with their management, no one answers the phone or calls you back. In fact I've been hung up on on multiple account. I had to be very expressive of my disappointment and refuse to "leave a message"or call back later in order to finally talk to some one. My husband and I have been relocated for work to WA I expressed my verbal intent to management about subletting he confirmed the idea but when I contact to review my request he's never in the office in fact the rep said he leaves and doesn't come back until 7pm. How in the world does he take care of thing then. This time I spoke to I'm assuming his wife, while telling her about my experience she tells me do you want to dwell on the past or me take down the facts about your rent, I got so mad I started yelling she said do you know who you're talking to? Ha this issue was over the fact they emailed me saying I didn't pay rent and it now late. When i payed through pay pal on the 30th and the money deducted from my bank account processed on the 2nd. Im so done with them! Do not go here!!!!!!!! For your own good don't do it! They'll contact you for money but won't return your calls for services that they are required to tend to! It took months for me to speak to someone just to be told I have to wait until the end of the week to know what's going on. It's ridiculous.
I agree with Motorcop28. This is one of the most unprofessional rental agencies around. We made the mistake of renting through them. The house was a nice house with many needed repairs. Ceiling fans broken, refrigerator broken (retaining bars in door for holding milk, sodas, etc.), supports for outside patio cover broken, doors not hung properly, molding poorly done, no screens on windows, fence broken,yet they took our pet deposit even though the animal could not be kept in yard, plumbing bad (toilets keep running), light fixtures would fall from walls when doors were closed. Many many more issues. I believe that this management company is robbing the owners repair escrow account. The owner was billed way too much for what little work has been done. Unnecessary replacements when a simple repair would do. Charging the owner over $700.00 for a single post and panel for a fence repair. We have no satisfaction when calling the management company to have this remedied. We get the run around, shifted from one person to another, no returned calls. The only repercussion we have to get attention is non payment, which got us a notice to vacate. This is complete professionalism at its peak.I would NOT recommend this company to anyone.
Very poorly ran. Very slow in responding to maintenance requests. My lease ended 6 weeks ago on a house with them and I still am waiting for a refund of my damage deposit. State laws it must be returned in 6 weeks and when I call I get a sarcastic attitude telling me they have no paper work to pay me.
Our Realtor communicated diligently between me and the owner to make sure we would both be happy with the rental situation.
DO NOT RENT FROM THESE PEOPLEThey are horribly rude. Anytime you call requesting help with anything they are short and disrespectful, treating you like an inconvenience. Upkeep on the property was a joke. Moved in with things broken and left unfixed. They showed up early for the walk through when moving out and were rude, yet again, because we weren't finished yet. As they will also mention SEVERAL times they have up to thirty days to return a deposit. And surprise, they couldn't even do that right. They charged us for them having to fix things that were broken when we moved in, as I'm sure they charged the people before us. Let's hope this time they actually repair the damages instead of just pocket the money. I'm disgusted to have given these people any of my money so please do yourself a favor and rent somewhere else. No property is worth dealing with these people.
No matter what I know that if I put in a work order it will get handled. I highly recommend Armadillo Properties.