Metropolitan Veterinary Hospital
1053 S Cleveland Massillon Rd, Copley, OH 44321
The Metropolitan Veterinary Hospital provides AROUND-THE-CLOCK emergency veterinary services for the general public. Patients of the metropolitan veterinary referral group and the hospital's member doctors. Metropolitan's staff of emergency veterinarians, support and technical personnel offer STATE-OF-THE-ART diagnostic. Treatment and surgical services to accommodate virtually ANY trauma or illness. The hospital's services range from monitoring vital signs after surgery to boarding ill pets while diagnostic testing is completed. Members of the hospital include the Akron Animal Clinic, Barberton veterinary clinic. AKRON-PENINSULA veterinary office, Wadsworth Veterinary Hospital, West Akron Animal Clinic, Loyal Oak Animal Clinic, Creekside Animal Clinic, Bath Veterinary Clinic and Highland Veterinary Clinic. The Metropolitan Veterinary Hospital is located in Akron, Ohio.
Phone: (330) 253-2544
*24 Hour Emergency Care Specialty Services *Companion Animals & Avian / Exotic
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This was one of the worst experiences that I have ever had at one of my most vulnerable times. The veterinarian that was assigned to our case pressed for procedures that were unnecessary. She was very unsympathetic and lacked decent bedside manner. Leaving out of this hospital after paying for all the procedures that they said were "necessary" left me in tears because they said they might have to run the same tests again (and I'd have to pay again) if his symptoms got worst in 24 hours instead of just giving the treatment that would take care of my pup's current symptoms. My pup walked in and out of that hospital in the same condition. I love my pets, and I see them as family. I don't expect the doctors to, but if all they see is dollars signs then I will take my business elsewhere.
We showed up to the hospital at 6:17 on August 6th with my rabbit Dottie;we had discovered her bottom was infested with maggots.We rushed her here, hoping for immediate care,which we did not receive.Upon checking in the receptionist called back that there was a rabbit with a possible infection.We sat in the waiting room until 7,after waiting more than 20 minutes we saw the front desk.To which we were very rudely told that there were 14 people in front of us, even though we had watched 3 pets go back before us that had come in after us.When we said we were concerned,the receptionist then called a stat for our Dottie, meaning she was critical,she wasn't.A nurse came out and took Dottie away without giving us even the slightest chance to explain what was wrong;unfortunately,the last time I ever saw her alive was when that nurse ripped her from my arms.An exotic doctor student came out to explain that Dottie was not a stat and she would get the care she needed soon.At 9 we were told that they JUST STARTED cleaning out the maggots.We were also told that the exotic doctor didnt bother coming in to consult,only his student did,so she had to call him to consult on what to do.Not much longer after that,near 9:30, we were informed the damage the maggots had caused was too bad and the only option was to have her put down.They never asked if we wanted to say goodbye,they just made us pay our bill and 30 minutes later we were handed a white box with my dead bun inside,one I never got the chance to say goodbye too.
Unfortunately in my mind I will forever blame this hospital for the loss of my rabbit. We showed up promptly, did what we could, and their negligence to treat us with urgency only caused Dotties situation to worsen irreversibly. Even if the hospital was not to blame for her infection getting too bad to treat, I will forever blame them for the lack of closure I have on loosing her. I will NEVER patronize this hospital again.
I had very bad experiences with a woman emergency Vet, DR. GREG CHAMBERS & the surgeon DR. SHELDON PADGETT.
The emergency Vet was kept pushing for me to euthanize my dog right from when I first brought him in.
Dr. CHAMBERS DID NOT FULLY COMMUNICATE THE SERIOUSNESS OF MY DOG'S CONDITION THROUGHOUT OUR INTERACTIONS !
THE SURGEON Dr. PADGETT WAITED NEARLY 3 DAYS TO DO AN EMERGENCY PROCEDURE THEN UNFAIRLY COERCED US HARD TO EUTHANIZE OR JUST GIVE UP AND LET OUR DOG DIE!
See my more detailed report on Angie's list or Yelp
I must say that this hospital may be a Godsend for some, mostly people with A LOT of money. I don't understand such high prices for bandages, and excessive wait times. It's one place you can't leave for less that $300. Unfortunately, that is the state of vet care these days. So many unwanted animals and it's best just to adopt them and care for them, then when there old age sickness comes put them down. It's the most humane thing to do and do they really need to suffer through cancer treatment? (only for their owners, I guess) If you don't have pet insurance I would avoid this place at all costs, unless your dog or cat was hit by a car then bring your high limit credit card.
I called before going in as an emergency to make sure that they could treat birds. I was assured that they could. Upon getting there I was told that the avian vet, Dr. Riggs was there and would be immediately consulted and that my bird was "very stable" ....an hour later I was presented with a paper stating the care would be between $600-$1200 and that my bird was now critical and that treatment may kill him but lack of treatment would for sure. I said, "OK, what have you done for him so far, and what did Dr. Riggs say"....to which I was told, "I am not sure where he went and we have done anything yet because we need you to sign off on this first"....huh?? I paid $111 when I walked in and signed a consent to treat at the same time.... why are we waiting...my bird was bitten by a cat!!! He needs antibiotics! There were NINE employees standing around the front office-area but nobody could figure out what was going on...Angie was rude and too busy training somebody to be bothered with helping a client....I told them to give him the meds, i would pay and take him some place that he could actually be treated! HORRIBLE HORRIBLE experience!! I will NEVER go back! To allow a bird with a CAT BITE to sit for 1.5 hours with NO TREATMENT is inexcusable! I called ahead and left in my pajamas because I knew it was an emergency...why did they not know that
I took my chinchilla here, because it was acting strange and kept having little seizure-like episodes. When the doctor finally came into our room, he said that our chinchilla was stable and was showing no signs or symptoms of abnormalities. He told us we had two options, have the chinchilla admitted ($400) and have numerous tests run the next day or take him home because there was nothing else they could do. We drove 60 minutes away and paid a $110 dollar fee just to bring him in and have doctor tell us to take him home. When the nurse finally brought our chinchilla back, she said that he was acting lethargic. He was spasming as she gave him to us, but the doctor said he was completely stable. As we were leaving, the doctor came out and simply said "Doing better?," then walked away. He died two hours later in my arms. I will never return to this facility as long as I live.
when we went to emergency, we had great care from beginning to end, the staff was great, the following day we heard from Dr. Daye staff, we had winnie in the following morning, we just received a call to update us on how she is doing, could not of had better care, Dr. Day was loving towards Winnie , and we felt peace when we left, is it expensive yes, is she worth every dime? Yes she is, hats off to the doctors and staff, God Bless you all . The Brienza and the Swegheimer family
Two weeks ago my dog began limping, the limping was followed by swelling that gradually got worse over the course of the day. Since it was the 4th of July my normal vet was closed, so I took my dog to Metropolitan. The vet had no idea what the swelling was coming from, so she asked to take x-rays. Two vet techs came up to take my dog away on a stretcher since she is a large mastiff and wasn't able to walk well. One of the vet techs asked if my dog was aggressive, I told her no she wasn't and even if they touched a painful area she would never dream of biting them. The vet tech replied "well just to be safe!" and pulled out a leash, wrapped it around my dogs muzzle, yanked tight, and then tried to pick her up by her face! I was outraged, at this point my fiance stepped in to lift my dog onto the gurney. After the x-rays had been taken the vet came back and said she was seeing bone cancer, she couldn't be positive, but she was pretty sure it was cancer. I asked her if the swelling would go down, she just looked at me. I understand saying " I can't tell you what will happen to your dog, but here's what happens in most cases", I just wanted a general picture and she couldn't even give me that. I took my dog to my vet and as soon as he looked at the x-rays he said "I'm not seeing cancer at all", his first thought was an infection. He gave us antibiotics and Rimadyl and took blood samples. The radiologist called my vet and agreed that she wasn't seeing any cancer either, the blood work also came back looking good. I would never recommend Metropolitan to anyone! The vets are morons and the vet techs need a lesson on how to properly handle a dog.