I had been at Waterfall for 4 hours. Yellow Cab was going to take an hour to arrive. The person answering was robotic and grumpy. I called South Coast Taxi, and a very friendly voice said she would arrive shortly. Less than 10 minutes later, Shariese (I hope I'm spelling her name right!) arrived. From the start, she was very welcoming, courteous, friendly... And she was a very safe driver! It was like riding with a friend, and I really can't express how satisfied I was. The whole experience was such an unexpected pleasure. I've been using Yellow Cab for years, but I've deleted them from my contacts list and added South Coast Taxi. I'd recommend them to anyone!