What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
339 N BroadwayCoos Bay, OR 97420
From Business: Morin's Automotive in Coos Bay, OR serves Residential, Commercial customers. We offer services in Auto Air Conditioning & Heating Service & Repair. We specialize …
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
We havent been in the area very long so finding a new mechanic is always worrisome. I thought I had found one with not only good work, but good customer service as well. We had brought our car in a couple times before we realized we needed a large issue fixed and thats when the trouble started. We brought our car in on a monday and were told it should be fixed by the end of the week. Towards the end of the week I called and asked about progress and was told it wouldnt be done till the following week because the machine shop they used had an emergency so they couldnt get the part back till the following week. So I said ok please call me next week and update me on progress. No one called so I called again later in the week only to find out that some parts they ordered hadnt come in so it would take another week or so. I was very upset as no one had told me and they didnt even try to do an overnight on parts or check with another parts store. They finally finished my car after having it almost THREE weeks (this is our only car so it was hell to deal with not having it for that long)! When I went in to pick it up there were NO apologies, nothing offered in the way of compensation for the lost time and lack of customer service. I was very disappointed and angry. We had hoped we had found a mechanic we could stay with and recommend to others but this one isnt for us. On top of all of that, the noise I have been asking about EVERY time I have brought it in is still there and they say they dont hear it even though all you have to do is drive it down the road and the noise is there. Plus, with this last time it was in I also asked they fix a blown headlight bulb but that wasnt done. The only way I will go back there is if there are any problems with the work they have already done. We will have to start the search for a good auto mechanic place all over now.
Avoid this business. They are being picketed by an ever growing number of unsatisfied customers. They did not honor the warranty I was given on a rebuilt motor and have kept my vehicle for almost two years telling me that I have to pay them for their faulty work before I can have MY vehicle back. I want my old motor and my vehicle back and I will go to a business that will repair it for a fair price. The business owner would like to say I don't pay my bills however I have receipts of repair work paid in full as well as a payment made on this current repair contract. They haven't got paid because they didn't do the work. Come down to the next protest and find out first hand from people before you decide to patronize this business.
I've taken my cars to Metric Motorworks for nearly 15 yrs and trust them completely, John is one of the honest men I know and when it comes to working on your car, he can and will get it fixed, after I retired to AZ I've driven back and fourth 3 times, each time I will wait to service my car at his shop, or if it needs a repair I will drive it to John's shop because I trust him.there are very few Auto shops I'll drive out of my way for, but Metric Motors is one of them.I've had john look at car's I wanted to buy as well as service the 4 cars I have. If you have a car you want fixed with out all the BS, take it to John and he will give it to you straight, he has saved me money because he is honest, other shops wanted me to replace a certain part when I was out of town and when I got back asked John he looked it over and said it was ok, I've put 300K on one of my Mercedes and have over 200K on the one I have now, all thanks to John, also he worked on my other imports. Thank you John for your Great Service not only to me, but so many others I know...
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.