What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
32 Mason DrCoopersville, MI 49404
From Business: NAPA Know How. More than 85 years ago, the National Automotive Parts Association (NAPA) was created to meet America's growing need for an effective auto parts dis…
I got my car radiator fixed at Maaco Collision Repair & Auto Painting and I have to say the service was great and the price was right. The turn arou…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
If giving zero stars was an option that's what I would rate this place! My husband and I drove 2 hours to test drive a truck- looked very clean in the photos only to see it was completely rusted out. Nevertheless, it drove nice and we intended on purchasing. However the way the salesman and his manager conducted themselves left us completely disgusted! The truck was posted on craigslist for $5500 and when the salesman pulled up the listing, he made a big spectacle acting like the pricing was a "huge mistake" and he couldn't believe that it was posted for that price because it was worth $7900- he even made us pull up the ad to show his manager. It was a complete shit-show. Also, I had called prior to scheduling our appointment to make sure they would let us pay with credit cards- zero interest and 5% in points, we wanted to get the kickback from the purchase. We were told it wouldn't be a problem. So he asks us how we want to pay and we tell him the credit cards-he goes on and on about how he should be charging US a 5% fee that the credit card companies charge the dealership- Absolute madness!! THEN, to top it off, we have a 2002 Chevy Trailblazer in great condition. It had 200,000 miles- only reason we were selling. My husband is a mechanic and always maintains our vehicles to the fullest. Our final straw was when the salesman said they would offer us $200 for the truck because there was a "knock" in the engine!!! my jaw literally dropped!! I even confronted the manager- he was the one that had inspected the truck, he admitted he was no mechanic but assured me he had been doing this job for 20 some years- well clearly he couldn't tell his head from a hole in the ground because there is absolutely 100% nothing wrong with the truck. We ended up leaving there in a hurry!! Turns out it was the best move we could make- the very next night we bought a 2005 Lifted Silverado with only 90,000 miles for $6500 and zero rust!!!! Their loss was most definitely our gain!!!
I now use these guys for all my Auto Repairs. Fair prices, friendly service and honest. Ron and Dale do a GREAT job.
Took a car in with a bad head gasket, the timing chain was installed wrong, valves bent, broke the intake manifold, broke a motor mount bolt (not fixed), missing vacuum hoses and did not fasten motor brackets back on after waiting 5 weeks for them to complete the job. I will never go to them again.
Unfortunately I have to rate this dealership 1 star…. My wife and I purchased a used vehicle (2013 Buick Encore) on March 17th at which time our salesman Jeff Baker could not find the second key to the vehicle. He informed us that if they could not find the key that they would order one and let us know when it arrived at the dealership. The following day my wife and I found a crack in the front end of the vehicle (which was taken care of no questions asked at the dealerships expense which looks great) and contacted the dealership. They had us come in so the body shop could asses the damage. They agreed to fix the issue and we scheduled our appointment for the following Monday, which was a week and a half later. When my wife dropped off our vehicle Jeff told us he would be able to give us our second key as promised when we picked up the vehicle on Wednesday.Wednesday comes my wife picks up our vehicle after they finished the repairs (which again look great) but Jeff was unable to give us our key. Come to find out after sending a few harsh worded emails and a phone call to us from the used car manager Drew, the key was never order until the day prior.To top it all off Drew was very condescending when returning my email with a phone call to the point where he told me "clearly you are very upset is there anything else wrong in your life" and "I don't see why this is such a big deal since you already have one key and only one key can be used at a time".I would be willing to upgrade this status when I get an apology for being lied to (both my wife and I) and when I finally get the second set of keys we have been promised since the day we bought the car.
Crooks from the word go!! So, go somewhere else and save your time and money. They say a company is only as good as its leader...and CROOKS says it all!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.