We have been coming to this establishment for many years, and being a nurse, needless to say I'm very familiar with wait X and customer service. Recently, I came from Nashville to bring my mother for lunch, one of her favorites. It was packed, which is good, but the wait was much longer than usual we had been there approximately an hour. I asked her waitress how much longer and that we have been there for a while because I was going to have to go home. She was extremely unfriendly, so that we're just really busy. I tried to tell her that I was a nurse and I was very familiar. But was just checking. And then disappeared. We did receive our order within the next 5 minutes. However she did not speak at all, no refills no smile no apology no nothing, she essentially through the plates on the table. And we have a few Witnesses from the other tables. Then she proceeded to check on everyone in that section except us multiple times tried to make friends with the young man at the table beside us. The only other thing she said was I'm going to go ahead and leave the check with you ladies. Now my mother never wants to return, and she is one of the most tolerant quiet individuals that I know. I'm typically the one with the opinion. However, that behavior in my profession would have me written up and potentially terminated. As I would never behave that way with my patients. Our server was new to the establishment. Therefore, the food is still good, and typically so is the service, but this was completely unacceptable. And quite potentially lost multiple customers over that incident as I have quite a bit of influence. However she is very young, and just needs to learn a little bit about customer service.
106 Hull Mountain LnGainesboro, TN 38562
From Business: Bight of the Bend, "The Smokehouse of the Cumberland", is a restaurant about comfort, coziness, and community-comfort food in a cozy atmosphere with a community o…
This is a wonderful place to eat. Not only is the food healthy, It tastes great! The staff is very knowledgeable about the menu and very helpful.
Not sure what all the fuss is about. Kept hearing how great it was! Parking was horrible, building was apparently a converted Mexican restaurant, ambiance was terrible, felt like sitting in a warehouse, management and help apparently left over from when it was a Mexican restaurant, only thing reasonably priced was the pancakes otherwise everything else was way over priced! Had an omelet that was $8.95 and it was horrible! Pancakes were mediocre, nothing special. Save your money and go to Cracker Barrel. You will spend the same or less with much higher quality food, more selections and much nicer surroundings!
DONT EAT THERE!!! THE FOOD IS NASTY. tried the wings twice. First time it was gross but i gave them a second chance. Today march 10th, i ordered 10 mild wings and beach fries. The fries were overly covered in cheap nasty gooey cheese... not shredded but that imitation crap youd find at save a lot or something. Im not a picky eater by any means. Wings had no sauce on them... overcooked dry and tasteless. Ranch was bottled generic vinegary ranch. I ate two wings and part if the fries asked for refund. I had to pay $15 for food i didnt eat. I hope the owner reads this. I will never eat here again. I do enjoy the cheap priced beer. Food is nasty. Never again!!! Now i have to go spend more money so i can have something to eat! Mcdonalds is better and thats pretty bad!! I will tell everyone not to eat there. :) hope the $15 was worth it!!!
Employes more worried about getting tip ask or it at register. Stinks inside. Greasy Spoon.Will not go back!
Title says it all - I'll be back!
The panakes melt in your mouth, the orange juice is fresh squeezed, the omelet is delicious. Would definitely recommend!!