This company was hired by our builder the first and second go around for our home. Robb came in with the builder on Sept 20, 2017, walked around to discuss what was going on with my husband. Fast forward. October 02, 2017 my husband spoke with Robb the engineer who came out (he was VERY nice the first and second time and actually every time we spoke with him...) and said that he should gave the report done by the end of the week. Calls from my husband, myself and our lawyer with NO calls back. I finally get Robb and the phone and he asks, “do I work for you”? I reply, “no”. He said okay then you can call your contractor.. I said we’ve been calling for weeks and you could have easily stated you wouldn’t give us the report. To which he replied I don’t have to give you anything. Due to come circumstances your contractor knew it would be a while before we got the report. So the engineer was BEYOND rude to me.. and I still don’t know why he can’t give me the report.. yeah I may not be paying for it but HE DID THE REPORT ON MY HOUSE... that would be like doing a diagnostic on my car but not telling me how to fix it only my sister if she was the payer.. I could do without the rudeness and just a simple, ma’am I can’t give you the report because you didn’t purchase it.. or your builder stiffed me and now I’m mad. Now I know..