I have been going to see Karen for several years and she does an awesome job at taking the time to do a great job and making sure you are pleased with your hair before leaving her chair. If you are not satisfied she will make it right before you leave. I have went to other salons and they just don't care if your satisfied or not.
410 E Spring St Ste M1Cookeville, TN 38501
From Business: Top Shelf is a beauty bar concept created around a couple of very simple ideas: Blowouts. Brows. Bubbly. (Colors & Cuts available upon request and appointments ar…
Made an appointment for same day and got called minutes from the salon and THEY CANCELLED!!! Told me it was "a scheduling error ah kinda because yea anyways." Wow. Hope they don't treat all their customers this way. I won't schedule another appointment to find out.
This is the best place I have found in Cookeville. Karen does awesome color, and she is always so attentive your likes and dislikes.
Had a girl put highlights on my hair after being told what I wanted was impossible. The quality of the highlights was horrible. She didn't get all the way to the scalp and it looked like junk. After finally deciding I'd say something,they scheduled me for an appointment to fix it. When I got there, a different woman who said she'd fix it herself. She asked me what I wanted. While trying to explain what I wanted, She started getting a major attitude then gave me my money back and told m me to get out of her shop. She was RUDE, MEAN, AND UNPROFESSIONAL. Her name was Karen. The name of the whole should be "Karen is crazy"
Good service great cuts
I love the pampering I get while sitting at Shannon's station. She does a great job manicures and pedicures! Tracy Cunningham does a fantastic job on my hair! I am very pleased and contented! I trust her judgment and sense of style and color while making my hair beautiful!I love the way my skin feels after Brandon has given me a facial! He takes the time to listen and provide skin care based on individual needs!
Shannon is my manicurist and she and the staff are always professional the environment is clean and relaxing. Shannon and all the other staff are always engaging, funny and their skills are always on point!! You can tell they enjoy what they do and go out of their way to make their clients happy. So glad I found this Salon!
was skeptical when I first went in, thought oh god this isnt gonna be good, went in for pink and whites, left with gel nails, WOW, they are PERFECT!!! love them love them love them, already booked for my fill in 3 weeks, had no idea nails could look this pertty, and cost? $40 complete new set!!! would recommend Olivia to everyone!!! was a total pleasure!!