I live in Baxter, TN. I had already given up on that particular restaurant as it seems the workers in drive-thru can't count. The items in the bag, more times than not, did not match the number of items purchased.I had hoped the McDonald's Restaurant on S. Jefferson would be more accurate, but no. Even when served by a shift manager. Today around noon, I ordered a total of eight items/sandwiches. Apparently the management can only count to seven. Sure, it's only a little money. Sure, I could have driven all the way to the restaurant to correct the situation. Of course, that would mean battling the snow storm outside.My point is..this type of thing happens way to often and has almost seems to be expected from the quality of workers and the poor degree of their training. How often does this happen to anyone else? Just wondering how much the restaurant chain saves in revenue by NOT correctly serving customers.
Very bad service. Only one person working the counter when we walked in. Assistant manager standing at first register talking to a friend while acting like she was counting money. Hardly any ice cream in the cups and it was soupy because it had melted. Coffee was so strong that we threw it away. It was undrinkable. A lot of employees walking around, not much work being done. Floors and tables were dirty. Will make the drive to Monterey from now on.
Love their food keep up the good work.
7-9 fries in a kids meal? Really are we discriminating against toddlers? When a mgr. informs a customer and says that this is the correct amount of fries for a kids meal, Either none of the other stores have gotten the memo or she was making excuses for her staff's sorry service! I will not return and I will make sure that my friends all know that 7-9 fries will be all they will be getting in their kid's meals!
amazing. friendly. delicious. clean. awesome fireman memorabilia every where.