In mybook® Health Collection (edit)

Added to your health collection.
Removed from mybook!

We took this business out of your health collection.

Accepted Insurance

Rockdale Psychiatric Associates has not yet specified accepted insurance plans.

Specialties

Rockdale Psychiatric Associates has not yet specified any specialties.

Sponsored Links

Services

By Appointment Only
No

Location & Hours

Main Location

1397 Manchester Dr NE

Conyers, GA 30012

Hours

Regular Hours

Extra Phones

Primary Phone: (770) 922-7483

Phone: (770) 922-7483

Fax: (770) 922-3132

Payment

Payment Method
all major credit cards, discover

Other Information

Categories
Physicians & Surgeons, Psychiatry, Physicians & Surgeons, Family Medicine & General Practice, Physicians & Surgeons, Public Health, Physicians & Surgeons

COUPONS & DEALS

No coupons available

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Christina S.

02/16/2016

Overall

If I could give this place a negative star I would. So I returned a phone call today and spoke with Denise at Rockdale Psychiatric Office regarding my sister's paperwork for SSI. Denise asked for a fax number to get assistance in completing more paper work that another Associate and I had already agreed last week was no longer need in order to expedite my sister's already prolonged SSI application. When I asked why this paper work and fax number was needed, Denise displayed an attitude and hung up on me. I called back twice, spoke with Kathy and asked to speak with whoever hung up on me, Kathy stated Denise was the person, she was currently unavailable to speak with me, but was just trying to explain the paperwork to me and get a fax number (5 minutes after the incident) - basically justify her co-worker being unprofessional. Completely inexcusable! I expected better from Dr. Paulsen's office and her staff. I'm sure it will take a week now to get the "much needed" paperwork.

Melissa K.

10/15/2015

Overall

I have been a patient here for well over ten years. The ONLY reason I won't go anywhere else is because of Dr. Paulsen, Dr. Beasley, and Denise. As far as the office staff goes though, they really couldn't be more RUDE! They make it VERY obvious that they have better things to do than to answer your call and, God forbid, have to take a message. And leaving a message is absolutely pointless!!! You will never get a return phone call if you leave a message so don't even waste your time because it truly is a waste of time. It's weird though because Dr. Paulsen, Dr. Beasley, and Denise are SO caring. I can't imagine that they wouldn't call someone back so it leaves me wondering if they even get the messages in the first place. I've referred quite a few people to Dr. Paulsen, but every one of them ends up asking me how in the world I deal with her office staff. Sadly, every person I have ever suggested to that they should see her doesn't anymore simply because of the office staff. Now when I tell anyone about her, I have to explain how wonderful Dr Paulsen is but only once you get past the front desk. That's sad! That's a problem!!! And I hope they read these reviews and change something!

Christopher H.

04/21/2015

Overall

Very caring and concerned (at first). then they forget abou you and the medications you take, and if u remind them they either accuse you of trying to get more prescriptions or they will not answer you. After 6 months of that bs I said open your "fking" chart on me and you will see that you forgot to write a prescription and that there is no evidence of prescription abuse. They told me to go to another doctor. All bc they did not do their job correctly

mal441

10/01/2012

Overall
Rude staff

I love the doctors at this practice, but the big woman who works at the front desk is extremely rude. I switched insurance providers and got a bit upset when I came in and found out I had to pay for my visit out of pocket. For some reason other doctors at the practice had been able to accept my new insurance and gone through the trouble of accepting the provider, but not the one I was seeing that day. This woman had the nerve to sit behind her glass window and talk about me to others in the office. I of course heard every rude word she said. I was only trying to understand why my insurance was not being accepted by the doctor- how dare I inconvenience her to do her job. Good customer service matters a lot to me, it doesn't take much to treat people right. I will unfortunately be switching doctors.

Sponsored Links
Feedback