What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Just recently went to Wilson's with a car issue they were so friendly and professional resolved my issue in no time will definitely be going back and referring my friends thank you Wilson's
Slow and bad service. Minor damage to my car took two months for this body shop to repair. Never ever will my services be honored at this place of business.
Beware! Beware! Beware! Never take your car to this business for repairs. They take short cuts, the work quality is the worse that I have ever seen, they are very deceptive, and they don't fulfill their promises. It wasn't until I took my car to Toyota Collision center after an accident that I found out North Rockdale didn't complete a repair job and tried to cover it up, which in turn created a delay in my vehicle being returned on time. Toyota had to fix what wasn't originally repaired by North Rockdale and my insurance company required them to pay back the money received due to a botched repair service. Take your car elsewhere! They don't deserve your business! Trust Me! If your insurance company tells you to go there because they are one of their preferred centers, choose a different center that will do quality work and their word can't be trusted.
I had my car worked on yesterday and it was a day long job from what was going to just be an alignment. They found a safety hazard on my car that needed to be repaired. They fixed my problem same day and after the wrong part was delivered stayed open until after closing so my father could take my car home for me. Very very good service.
Great service! Extremely knowledgeable. I am very happy with my overall experience as a customer! :)
Well, I will keep it short. I've been going to this repair shop for 5 years but this has been the worse service I've ever received. G&R has had my car for 25 days. I was told on yesterday to pick up my car, during the conversation I was told due to the wrong part, that was why it took so long. Why wasn't I told that weeks ago. I called G&R over 12 times, no response. They have caller ID so I had Don call them while I was standing next to him they would answer and say "I'll have Greg call you back" in which he didn't. When Greg did talk to Don he said "We have to track the part, don't know where it is". I have spent over $400 in rental car expense not knowing when the care would be ready or what the status is regarding the car because no one would reach out to me regarding the car. The only time I spoke to Greg was when he wanted me to pick up the car on July 20th, they've had my car since June 26th. Very, very bad customer service. Greg was nasty to me when I picked up the car and brought to his attention the bad customer service he said "Here are your keys, get off my property, I fixed your car" (in front of a customer.) Well my car is not fixed. To bad they didn't test drive my car before they gave it back to me. Power steering pump. Unhappy customer
Consumer need to beware!! These guys are not honest and cheat their customers every chance they get.
If I could give less than 1, I would. This business preys on the poor and desperate. They practice predatory lending, with high interest rates and inflated car prices. The cars are not worth what they charge. The owner Bobby should be ashamed of himself. This business needs to be shut down. He does not care about your safety or well-being. DO PATRONIZE THIS BUSINESS.!!!!! He is a crook who trades cash for trash. He lies about fixing your car, and ignores you when you ask him to honor the warranty and fix your car. I beg you to not waste your time here. Every experience is the same.
Bought a car from them. Had the car for 4 hours and the transmission started leaking. Brought the car back .they said they fixed it. It supposedly was a trans seal.I was reassured the car is driving like a charm. Picked up the car the next day and the car would not go above 50mph. Took it back again. I was told "well I know I have to change the transmission." well that is not what you told me.you said the car was driving perfectly. Just left the car with them. They can sell it to another dummy who deals with them. Deceptive business.
Recently we left our Honda wagon for replacement of engine and transmission mounts. Just a few days after we picked the car up, we found a transmission leak that we had NEVER had before. We took the car back to be checked. After a week or two, they called and said it was ready....an additional $100.00 charge (they had NO intention of standing behind their work), After much discussion, they agreed to waive the charge to complete the job they had already been paid to do. We get the car back home, and find the splash plate under the engine/transmission dragging on the ground. We are afraid to leave the car with them again, because of their sloppy work ethics. I found it does no good to try to speak with the owner (Larry), because he is very seldom available to come to the phone, or return customer's calls.in conclusion, they need never worry about any of me three cars in the future. I will park them and let nature take its course before they would ever touch one again!USE THIS RPAIR(???) SHOP AT YOUR OWN RISK!!!!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.