What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
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2990 N Decatur RdDecatur, GA 30033
From Business: Munich West has been servicing the Atlanta area since 1976. We have the reputation of doing excellent work for a fair price. Our customer loyalty is apparent by t…
1221 Royal Dr SWConyers, GA 30094
Recently we left our Honda wagon for replacement of engine and transmission mounts. Just a few days after we picked the car up, we found a transmiss…
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
On this past Friday, July 25, 2014, I was searching online for an answer to how to get my air bag light to go off when I came upon a great recommendation to the Wilson's Body Shop. I admit I was skeptical, but, since they are located in Conyers not far from Lithonia, I decided to drive over and see for myself whether they were a "warm and friendly staff" who might know something about my 1997 Chev. Tahoe's airbag. I am happy to say that Tiny and his front office staff were not only warm and friendly they researched my air bag problem, along with my lost of signal lights, came up with some possibilities and then scanned my car so that they could give me an accurate answer on what was happening with my air bag and signal lights. Now, I know what the problem is with both my air bag and signal lights, and a fair price for the repairs. I probably shouldn't mention this, but they didn't even charge me for the scan, even after they knew I couldn't do the repairs immediately, and as a senior citizen, that helped me to stretch my little dollars a little bit further. So, not only are they "warm and friendly" they have a big heart and don't mind building goodwill by not charging for every single thing they do. I find this high level of professionalism, honesty, and caring for customers a rare combination in the car repair industry. Frankly, I should say in any industry these days! I highly recommend Wilson's Body Shop to anyone who values these qualities in a business.
Well, I will keep it short. I've been going to this repair shop for 5 years but this has been the worse service I've ever received. G&R has had my car for 25 days. I was told on yesterday to pick up my car, during the conversation I was told due to the wrong part that was why it took so long. Why wasn't I told that weeks ago. I called G&R over 12 times, no response. They have caller ID so I had Don call them while I was standing next to him they would answer and say "I'll have Greg call you back" in which he didn't. When Greg did talk to Don he said "We have to track the part, don't know where it is". I have spent over $400 in rental car expense not knowing when the care would be ready or what the status is regarding the car because no one would reach out to me regarding the car. The only time I spoke to Greg was when he wanted me to pick up the car on July 20th, they've had my car since June 26th. Very, very bad customer service. Greg was nasty to me when I picked up the car and brought to his attention the bad customer service he said "Here are your keys, get off my property, I fixed your car" (in front of a customer.) Well my car is not fixed. Too bad they didn't test drive my car before they gave it back to me. Power steering pump. Unhappy customer
Tiny at Wilson's Body Shop is by far one of nicest, most genuine people you will ever meet in the automotive world!! I DO RECOMMEND THIS SHOP. Here is my story, just bought a truck and it had a sticker on the back that looked like it had baked into the paint over the years that would not come off for anything in the world. While out getting an oil change i was just online calling body shops to see if they could remove it. That day Tiny was the ONLY person who said bring it in and let him look at it. When i got there he took a few looks at it and went to work. He is a true professional and perfectionist. He took his time and got it off without damaging the paint, AWESOME, and the best part about all of this, it was on his off day!!! He didn't have to do that at all heck he didn't have to answer the phone but he did and i greatly appreciate him.
I'm thankful that someone recommended Wilson's Body Shop to me. From the initial contact with them I was impressed with their kindness and caring attitude. From Tiny the owner to Pat their manager to Jessica their front desk receptionist, all treated me with professionalism and respect. What they did with my wrecked Ford F-150 pick up was way beyond my expectations. A class act operation and an impressive display of Reader's Choice Awards for Auto Painting and Collision Repairs will all see who walk through their front doors. Wilson's Body Shop will be my choice for all my future auto body needs. My complete recommendation to any who are looking for repairs or painting on their vehicles with very fair pricing. Their 30+ years of experience will be seen clearly from all who choose to do business with them. 5 Stars from me.
Wilson's Body Shop is the only body shop that I use to get my cars repaired. I like honest people that does not take advantage of another person's situation. I was immediately impressed when the owner "Tiny" explained everything to me and went as far as to physically show me what he was talking about when it came to my front and rear bumpers. He wanted me to be informed and to feel comfortable with the repairs that were being completed. He gave me more than a fair price on both repairs and I was very pleased with the work that was done to my cars. The paint job on my bumpers were absolutely awesome!! They do excellent work!!Karen C.
After knocking cover the off side view mirror, my mechanic could not replace because of a cracked part. He referred me to Wilson's Body Shop. I was expecting the worst, thinking I would have to replace the whole thing. When I walked into the shop, I was greeted by a very warm and friendly staff. Tiny and staff took care of my repair without having to purchase a new one. After having such a horrible day, I needed a blessing and received it from them. They went above and beyond to help me. I highly recommend Wilson's and will refer others to them. carletta S.
Wilson's Body Shop is the BestRecently, the driver's side power window on my truck broke. I contacted Wilson's and they had the part delivered within a couple of hours. I took the truck in later that day, and within an hour or so they had the thing installed. It works better than new and the price for labor was more than fair. They are a Christian operated business, and have a well-deserved reputation for being honest, kind, knowledgeable, and hard working. Without a doubt, these guys are the best in the business.
I went to Wilson's Body Shop to get an estimate for a cracked bumper on my car. Wilson's took the time to thoroughly inspect my car, not just the bumper, and gave me an honest quote. Better yet though was that they were able to pop the bumper and part of the grill back into place and use a bit of tape! With the age of the car being 10 years old and just cosmetic work that needed to happen Wilson's helped me decide whether or not to file a claim too. Thank you Wilson's for your great customer service and honest advice!
Tiny at Wilson's Body Shop is THE REAL DEAL!!! He is nice, professional and FAIR!! They repaired my driver side window (it had fallen inside my door) without hesitation and blessed me beyond measure in the process!! I have already told others about Wilson's and I will KEEP doing so! It is a BLESSING and a rarity these days to have honest folk not take advantage of my lack of knowledge!! Wilson's is a Godsend and I'm so glad I found them.. Trust me, when you go, you will be glad too!!
My daughter has frequent encounters with stationary objects: concrete pilars in parking lots; stopped cars in front of her; an ocassional ditch; mirrors getting knocked off by aliens or poles at the bank at the ATM. I am her father and we are loyal and regular customers at Wilson's Body Shop. They are always helpful ; on time; and always a fair price. I just had my daughters fiances mirror fixed. No problems. You will love these guys. I can't wait for my daughters next altercation.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.