Holiday Inn Express in Conway, AR

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Holiday Inn Express


5. Holiday Inn Express

(877) 654-0232

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Helpful Reviews 
Super 8
Beth P. rated

I would not even give this place a star the employees are rude hateful and we'll not very competent they harassed my husband called the cops on me my mother grandmother and 5 children we spent 1 hour in their unclean rooms 45 minutes in their pool to get thrown out harassed and stole from since they took 200 dollars out of my bank for me to stay and I'm staying in my own house.

Super 8
S L. rated

Rudest, most unprofessional group of employees!! Found out its a locally owned and operated, definitely does not measure up to the expectations of a Wyndham affiliated property.

Comfort Inn & Suites
Karl T. rated

Attention travelers, Hendrix parents and students, and regular Comfort Inn customers, you may want to think twice about dealing with this particular hotel. My personal experience is that its owner views guests with disrespect and indifference.The front desk staff was superb. The room was spacious. The breakfast was adequate, exactly what I expected. All of this is true ... for the night I stayed.My complaint is being charged irrevocably for the night I did not stay and was nonetheless charged for. Apparently, when I made my reservation via, with the pop up windows flying and my hitting "back," I noticed neither that the date of my reservation had changed back to the day I was actually on the computer not that the moment I gave Choice Hotels my card number, they charged my card.Then, discovering the mistake, the WONDERFUL desk clerk explained that I hadn't shown up two days earlier, that the computer listed me a no-show, and that she'd talk with her manager about crediting my card. I asked to speak with the manager on duty. There was none. (The managers typically work only until 3 pm and are not available afterwards.) The desk clerk spoke with me the next day. "We are unable to refund the charges," she quoted the manager as saying, "because the reservation mistake was your fault."I called four times to speak with a manager. I left my number four times. I was never contacted.It is quite easy for a merchant to issue a credit on a credit card.This hotel's owner has decided a) to keep money he did not earn, b) to treat his customers with accusation, blame, and indifferent silence, and c) to demonstrate contempt for those who had chosen to stay with him. Mr. Umang Patel, the local owner, has issued a "no refunds" policy and his managers are given the unfortunate job of enforcing this policy.Please know that if you choose to stay at his hotel, hospitality is not the goal. Profit is. Be warned.

Microtel Inn & Suites by Wyndham Conway
jackheim69 rated
The night auditor they have th...

The night auditor they have there named Celeste is selling and doing drugs from the front desk and her room. She constantly has people in and out and made threats against past customers. She has herself and 5 kids living in her room with her plus two animals so if this is the type of service you rpovide then we will go elsewhere in the future