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There are several important decisions you'll have to make amidst any construction project. One of them is how to supply heat and a…
9272 Us Highway 87 ESan Antonio, TX 78263
I was very pleased with the service I received from Brian when I called about my A/C unit, long before I purchased the new unit. Whenever there was a problem he would come out and check my unit and tell me exactly what the problem was. Finally my unit stopped working. Brian was there to check th…
611 S Seguin RdConverse, TX 78109
From Business: Family owned since 1971. About Owner: My name is Linda McClain, I am proud to own my father's company that I share with my son, Sean. I worked side by side with my dad since 1976, until he passed away 2005. He was hardworking and an honest man, I strive to keep North East the same. Summer and Winter Contracts for cleaning.…
18838 Fm 2252San Antonio, TX 78266
Quarter Moon's Robert G. has come to our house twice to fix plumbing. Each time he was courteous and quickly fixed the problem. Price was reasonable. Definitely will use again.
7625 Us Highway 87 ESan Antonio, TX 78263
My husband and I recently purchased an American standard platinum series heat pump system with a 950 thermostat. Kurtis and Bo were wonderful, friendly and extremely professional and knowledgeable. I have found the company I trust with my home and family and will not use anyone else.
814 Main St Ste BSchertz, TX 78154
Last year, we had trouble with our air conditioning and called another company who didn't do the job right. THIS COMPANY IS OUTSTANDING! Last I checked, they are rated A+ with Better Business Bureau and for good reason! Came out first thing in the morning, friendly, and honest service! Will …
113 W Lindbergh BlvdUniversal City, TX 78148
From Business: AireSmith, Inc. has served the greater San Antonio area since 1988. Offering excellent HVAC service and providing exceptional work quality on every job. We offer you the best system match to your home to make you feel as comfortable as possible.
9206 Converse Business LnConverse, TX 78109
Exceptional job replacing my ac and furnace unit. Completely changed out everything including wooden frame and did it quickly, professionally and at an exceptional price. I am a very happy customer that highly recommends using this company!
808 W Byrd BlvdUniversal City, TX 78148
Im so glad I went with Tuttle Plumbing. I got a few qoutes from other local plumbers and Tuttle was had the best customer service. They were able to find the problem and I saved hundreds of dollars because they knew what they were doing. They were able to find alternate ways of fixing a big prob…
306 W Byrd BlvdUniversal City, TX 78148
They are not like they used to be ,they try to sell you everything , Super high priced, all my favorite techs and dispatch no longer work there , the last tech smelled like marijuan cigarette ! Something is not right I will pass and go somewhere else. I good tech once told me if i ever go somewh…
11326 N Interstate 35San Antonio, TX 78233
14275 Interstate 10 ESchertz, TX 78154
We have been servicing the greater San Antonio for over 30 years. We have proffessional electricians working with us to provide you with quality and efficient services. We provide variaties of services such as Residential, Commercial, and industrial. Call Gerard Electric today!!!
6023 Corridor PkwySchertz, TX 78154
From Business: Brandt Engineering combines nearly 50 years of experience in construction, technical services and industrial projects with innovative and consistently valuable engineering judgment. The company s goal is clear: deliver the best solutions, craftsmanship and services available anywhere, on time and within budget. Brandt Engi…
8710 Business Cir Ste 2Converse, TX 78109
I called and my refrigerator was down and they asked me some information and found a tech that was in my area and they came and fixed it the techs were very courteous and respectful and I would recommend them to anyone. …
122 E Byrd Blvd Suite 102Universal City, TX 78148
I had a dual system set up in my house installed by AC Specialists and they did an excellent job of getting the systems in quickly and installed perfectly. I have had two occasions where I had to call about the units, the first was diagnosed over the phone with them as a blown fuse so I had my…
There are several important decisions you'll have to make amidst any construction project. One of them is how to supply heat and a…
During the hottest months of the year, keeping the air inside your home or office cool is of the utmost importance.
We want your holiday parties to be the talk of the season, so we've rounded up our top tips on how to pull off hosting without a h…
Greetings to all who find this,Do yourself a favor, STAY AWAY FROM THIS BUSINESS!!!I have a leaking refrigerator, purchased from Home Depot. So the malfunctioning ice maker dripped down the front of the refrigerator causing surface damage to the left french door and water/ice chute. Cal-Tex came out, assessed the problem and "fixed it". A week later it started pouring water again, "Not Fixed." The young man that came out was the same to respond to the second service call. It was then that he agreed the door was damaged and needed to be replaced. Following so far?- defective ice maker unit- caused damage to my refrigerator doorSo it's come to this, the door was denied. According to Home Depot, it wasn't added as additional damage. Cal-Tex just asked for one, called it replacement due to some kind of damage, that isn't covered anyway. Unbelievable! So I've wasted hours of my time explaining the situation to Home Depot. Finally it has been accepted as covered.Summation- Cal-Tex has some MAJOR ISSUES!!!1. You HAVE to do a better job ordering parts for your customers.2. Who ever the lady is in your office that answers the phone.... Oh My God! You seriously need to find someone else to deal with your customers. And I am not the only one... Read your reviews... She is pretty bad on many fronts.3. I really liked your tech (the young man that came out to my house). And I found him very knowledgeable. The problem is at your front end and delivery of the product. I'm going to assume that she probably orders your parts too. It would make sense, weakest link and all.Anyway, moving on...
I called and placed a claim with my warranty company on Monday, August 22. I was put in contact with them. A repair man came on 8/24 who listened to my claim, checked to see that the drum would rotate by hand and stated the heating elements "go out all the time and I have to order one," it would take a week. He did not take it apart or do any other checks. I receive a call to schedule the repair today, 8/31. The repair man arrives today, takes the dryer apart say it needs a new belt and pulley, and has to order more parts. We are now on week 2 without a dryer. I contacted the company; receptionist refused to allow me to talk with a supervisor. She stated she would return my call in 1/2 hour. She returned my call in as promised and scheduled the repair for tomorrow afternoon. Still have to take more time off and they can't provide an arrival window smaller than 5 hours. We are now on week 2 without a dryer. This is unacceptable.
Excellent customer service very professional and honest. I would recommend this company with my eyes close . God bless them !!
My husband and I had an outdoor kitchen built. Within a year, the refrigerator door sensor was consistently beeping although the door was shut properly. Caltex was sent by the manufacturer (Marvel) to repair the fridge. After numerous attempts to schedule a service call, the appointment was made and a technician made the repair. The refrigerator was malfunctioning again by the end of the day. When I contacted them, they suggested the rubber seal on the door was dirty and refused to come back. I went back through the installer and Marvel again had Caltex contact us to make the repair. Again, their scheduler did a very poor job. When we finally agreed to a date and time, they didn't arrive. I called to complain and the manager refused to let me speak with the owner, refused to give me her name, and then hung up on me and would not answer when I called back. I wonder if the owner(s) are aware of what their employees are doing to the business' reputation.
Horrible, horrible customer service! I had a terrible experience with them after having to use them for warranty repair! Very rude and unwilling to work with schedules, not to mention having to wait 3 weeks to get a part! Would def not recommend and looks like others had the same experience!
I to had a horrible experience with Cal Tex. They were recommended by the extended service warranty company. Pretty much the same as John and Jason.and Karen. Their policy seems to be "The Customer is Always Wrong." They made a mistake on the date of service, were incapable of admitting it, but rather seemed to make up for it with more rudeness and a total unwillingness to be helpful. Talking to them, including the manager, is very much like talking to a wall. Good luck trying to work things out with these people if anything ever goes wrong. I do not recommend them at all.
My experience with them is similar to other reviews. They are the Frigidaire service agent in the area. A contractor came on a Monday to pick up my dishwasher and repair it. He told me it would most likely be ready the next day. That was seventeen days ago, and I still do not have my dishwasher back. Their customer service is awful, as well. The receptionists are rude, the service is horrible. I'm going to go there tomorrow and ask for my dishwasher back, so I can take it elsewhere for service. I would rather pay money to another business than have Cal-Tex for free.
HORRIBLE Experience with Cal TexMy experience with Cal Tex has been extremely time consuming and the customer service has been horrible. Our Samsung dishwasher began experiencing problems in January 2014. We were referred to Cal Tex through our extended warranty program. The experience is as follows:January 31, 2014 – Dishwasher was not dispensing soap. Cal Tex responded and identified a ‘part’ that was needed to fix the issue.February 8, 2014 – Cal Tex installs this part which is supposed to fix the problemAugust 7, 2014 – Dishwasher is not draining properly, MC8 code. September 4, 2014- Cal Tex responds (~1 month later) and installs a float sensor and main PCB boardSeptember 22, 2014 – Dishwasher was not working properly (not washing or drying)September 29, 2014 – Cal Tex orders a ‘soap dispenser’ October 13, 2014 – Cal Tex installs the ‘soap dispenser’. Cal Tex informs us that the soap we were currently using (Cascade) does not work well with newer models of dishwashers and to try the soap packets. October 20, 2014 – The dishwasher was not drying and the soap dispenser would open, but the soap packet would still be sitting in the dispenser, unused.October 27, 2014 – Cal Tex responds by commenting that “cups that are flipped over retain water” and “plastic does not dry well. The repairman did not address the issue of the soap dispenser. When I called on Oct 27 to speak with a customer service specialist, I was told that they would get in touch with the repair technician and I would receive a call ‘right back’. One hour later, I decided to call back. I spoke with another customer service specialist who informed me that she would call the repair technician and would call me back. Approximately one hour and thirty minutes later, I call back and speak with the Office Manager. The Office Manager would not take responsibility for Cal Texs’ inability to fix the issue with the dishwasher and instead stated that the Field Service Manager (FSM) would better understand my issues. After arguing that Cal Tex has attempted to fix the dishwasher 4-5 separate times, the Office Manager would not concede that they could not properly fix the issue. I receive a call from the Field Service Manager who proceeds to tell me that the dishwasher was run on “Quick” and the dishwasher does not dry on “Quick”. I informed him that I have run the dishwasher on Normal and Heavy, when I spoke to the customer service specialist on October 20th, I informed her of this matter. Additionally, the FSM tells me, “cups that are filled over retain water”. This had absolutely nothing to do with drying the plates, spoons, forks, bowls, or any other pots or pans in the dishwasher. The conversation did not go well with both the Office Manager and the Field Service Manager who both had no accountability and would not admit they could not fix the issue. Each time either my wife or I would need to take ½ day off work to meet Cal Tex. If you were to calculate the lost hours and productivity from our employers, you would see that the cost/benefit ratio for Cal Tex service is extremely low. I would not recommend Cal Tex to anyone and they should really look at revising their business practices and customer service.
DO NOT UNDER ANY CIRCUMSTANCES USE Cal-TexHeats LLP appliance repair.The service is terrible!!! First appt with them they failed to show up, 2nd appt, showed up and was told a part had to be ordered and would take 2 or 3 days to get. I called after a few days and was rudely told it would take 7 to 10 days to get the part. I called Cal-Tex after two weeks and was told there was no record of a part being ordered, talked to Sonja and I was put on a lengthy hold while she ordered the part, which can be delivered to their business the same day (Fri) I now have an appt of Monday. When I was telling Sonja the sloppy way Cal-Tex runs their business and disrespect for their customers, the time I have invested in waiting for their repairman, the callsI have made to them, Sonja hung up on me!!! I then called back to talk to Sonja's boss, Fernando, and was told he was not in, when I was telling her of my frustrations again with the company and her rudeness she hung up on me AGAIN!!! DO NOT UNDER ANY CIRCUMSTANCES USE CAL-TEX, it's not worth the aggravation.
In order to work as an HVAC technician, a person must graduate with an associate degree in the field or enter into an apprenticeship program.
Some contractors may also learn their craft while on the job. After they receive their education, whether it's through a school or training, the graduates must then complete an exam to receive a certification if they intend to work with refrigerators or air conditioners.
The U.S. Environmental Protection Agency (EPA) requires this certification since appliances that use refrigerants can harm the ecosystem if they're not properly installed or maintained. While the EPA mandates this area of HVAC work, requiring a technician to get a license is up to the state to decide. With that said, not all states demand contractors to obtain one.
Your heating and air units are some of the most complex systems in your property, so complete your research before selecting a professional to do the work. Here's a checklist of questions to ask yourself and things to consider when making your choice:
What Kind of Work is Needed?
Do you need someone to install a completely new HVAC unit? Does your current system need repairs? Do you only require routine maintenance? Once you make a list of the necessary work, you can shop around to collect bids from heating and air companies in your community.
Can Your Family or Friends Recommend a Service?
Your loved ones will most likely give you the best advice regarding technicians that worked for them and which ones to avoid. Ask around when beginning your search. Friends and family could lead you to a reputable contractor. Even if you don't need HVAC help at the moment, you can save the recommended company's contact information for when you do.
Is the HVAC Contractor Licensed in Your State?
Considering the work that may need to be done on your unit, it's best to look for a licensed professional. Do a search or contact your state's heating, air conditioning and refrigeration contractors board to ensure a technician is licensed.
Also, make sure the contractor is registered with your state or city to do the kind or work you require.
Is the Company Insured?
You want the professional you hire to carry insurance. If they don't, you run the risk of paying out of pocket for any damage they might do to your home or commercial building. An HVAC technician not only needs liability coverage for work-related damage, but also coverage to handle any bodily injuries they sustain on the job.
Is the Technician Bonded?
Not all service providers may be bonded, but finding one that is can be crucial for property owners. Ensure the bond is large enough to cover any costs if the technician doesn't complete the project or walks off the job. You don't want to be left with a bill and unfinished work.
One service an HVAC contractor can provide is a diagnostic test of your heating and central air unit. A reputable technician will examine your unit and ask you questions about various aspects of the system. He or she will check your furnace as well as ductwork and discuss options with you. Beware of a contractor that takes a quick look through your home or place of business and immediately tells you replacing your HVAC system is necessary.
Expect the average air conditioning unit to last between eight and 12 years. If it's more than 12 years old, it could be expensive to repair if the system breaks down often. Also, parts for older air conditioners are harder to find since some manufacturers discontinue them.
Restoring or replacing an aging unit can get expensive. It could be time to invest in a new model if your utility bills are rising and you notice uneven air flow and temperatures throughout your property. If one room is cooler than another, consider a total replacement.
If your system makes a lot of noise when it powers on or if it turns off suddenly, it's time to replace it with a new, more energy-efficient model.
On the other hand, if the air conditioner is relatively new and still within its age range, it's more cost-effective to get a contractor to repair it.
The time it takes to install an AC unit and the associated cost depends on the square footage of your home. Many homeowners spend between $3,677 to $7,151 for a contractor to put in a new central air system.
A family with a 2,000-square-foot house that already has a forced-air heating unit can expect to pay $3,500 to $4,000 for a cooling system. If technicians don't need to make any changes to the ductwork, then the project should take them an average of two to three days.
If you're having trouble with your air conditioning, there are some problems you can address yourself. However, you should leave the big issues to a professional. Let's take a look at some common dilemmas and what you should do if they arise.
The Air Conditioner Won't Turn On
If your unit isn't turning on, check on it outside to make sure the condenser is still running. Ensure it's fully plugged in and that your thermostat is set. Lower the thermostat by a few more degrees than your typical setting. You should hear it power on after doing so. If that doesn't take care of the problem, check your fuse box. You could have a blown fuse or a tripped circuit that's causing the air conditioner to not turn on.
The System isn't Cooling the Air
Is the air conditioner on your thermostat set low, but you aren't feeling cool air? It could be that debris is blocking the condenser. Check on your system outside and remove any tree branches or leaves from around it. Debris can easily obstruct air flow, so make sure the area around your air conditioning unit is clean and trimmed back. Additionally, make sure your filter is clean. A buildup of dirt and dust can cause poor air circulation.
Refrigerant is Leaking
A refrigerant leak not only keeps your air conditioner from running efficiently, it's also harmful to the environment. There are many things that can cause your air conditioner to leak coolant, but the usual culprit is a problem with the evaporator coil or outdoor condenser coil. If you discover any freon coming out of your unit, contact a professional. It could be that you need to obtain a patch or a whole new part to resolve the problem.
The Air Conditioner is Making Noises
Is your unit running loud or making odd noises? To properly diagnose the problem, find out where the noises are coming from. A banging or clanking sound could be due to a loose part. If you hear a hissing sound, it's most likely because of a refrigerant leak and you should contact an HVAC technician as soon as possible.
There are Sensor or Drainage Issues
It's important to keep your air conditioning unit level, because if it's not, you could be faced with a host of problems. If you notice your system is acting inconsistently, the sensor is most likely out of place. Turn off the unit and reach behind its control panel while carefully bending the sensor back into place near the evaporative coil.
If you happen to live in a hot and humid area of the country, you're also bound to face drainage problems with your unit since moisture can trap itself inside the system. Routine maintenance can cut down on drainage issues by cleaning out any mold or algae from blocking the drain. If you notice moldy smells whenever you turn the thermostat down, it's best to check on your system.
To clean your air conditioner drain, first shut off the power to your unit at both the thermostat and the breaker. Then remove the drain pan. If the pan is full of water, soak up the liquid with a few towels or rags or use a wet vacuum. You can use a solution of water and distilled vinegar, or substitute peroxide for the vinegar, to clean out the drain pipe. Let the pipe sit for a while in the solution and then put all the parts back in place. Once you start using your air conditioner on a regular basis, check it periodically to ensure condensation isn't building up.
You can keep your air conditioner running efficiently with some preventative care measures. Here are various steps you can take that will prolong the life of your system and help you save on your energy bills each month. Remember to shut off the power to your AC before cleaning it or performing any of these tasks.
Clean Your Filter
It's always a good idea to clean the AC's filter at least twice a year. It gets dirty and clogged after a few months, it can increase your unit's energy consumption by as much as 15 percent.
Remove Leaves and Twigs
Since many air conditioners are located outside, they could get a lot of debris such as leaves, dirt or sticks in their cages or even in their interiors. After you turn off the power to the unit, use a screwdriver to detach the cage so you can clean the debris from the system.
Clean and Straighten the Fins
To get the best performance from your air system, clean the fins of the unit with either a garden hose or a special spray you can find at your local home improvement store. Use your hose to run a strong stream of water to remove any built-up dust or debris stuck in between the fins. Remember that air flows through these little fins, so if dirt gets caught in them or if a fin is bent, it will reduce the cooling efficiency. Use a butter knife or other knife with a dull end to carefully straighten out any smashed fins.
Keep Your Yard Clean
Not only is it good to rake up leaves to protect your lawn's grass, it's also beneficial for your air conditioner. Rake leaves, cut grass and trim back any tree branches around the unit as a preventative measure. All this yard debris could end up blocking the fins or other parts of the system and cause your AC to use more power to generate cool air in your home.
Cover it Up for Winter
Another precaution you can take to prolong the life of your central air unit is to cover it up during winter. Protect it from ice and snow by putting a sheet of plastic or wood on top of the unit. However, only cover the top and not the whole machine. You don't want to trap moisture that could cause it to rust and you don't want to provide a hiding spot for pests.
Make Sure it's Level
Ensure your system is on a level plane. Over the years, the soil and mat under the unit can shift. If it's not balanced, you run the risk of damaging the inner workings of the unit.