I took my iPad Air 2 in for a cracked screen and my button broke during repair. (As a security feature H buttons can only be replaced by Apple) Tony and I learned a lot through this process but he made sure I left his store happy and with a full functioning iPad. They will be fair with you I do recommend them 100% for their honestly and skills.
Absolutely the best!! If you need a computer fixed it is the only place to go. And way less than BestBuy.
As for the negative reviews.... even brain surgeons have bad days! We have been buying desk top and laptop computers from these guys for over 5 years... and are heading back again this week end ... we've had a house fire and lost everything.. need replacements... kids needed 'em for studies... we've needed 'em for travel... always fast service, super reasonable prices... never over sell or push what you do not need. They may not have gracious social skills or win personality contests. They may be having an off day like we all do on occasion... give them a break... they are what they are ... computer geeks... that is what they do. and that is what you want from them... They are not perfect.. only Jesus was... and the rest of us can only aspire to follow in Christs shoes.... however these gents at UCW are honest... fast... dependable and know computers!!!!!!!!!! Do not be scared off. They will provide you with what you want and need... and not stiff you! We have purchased 6 computers... and still keep coming back!!!
of you have to return something expect no cash back instore credit only