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Superfit

Map & Directions
(1 Review)

1050 Colwell Ln, Conshohocken, PA 19428

(610) 832-1099

CLOSED NOW
Today: 7:00 am - 7:00 pm
Tomorrow: 5:30 am - 10:00 pm
26
YEARS
IN BUSINESS
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Hours

Regular Hours

Extra Phones

Fax: (610) 832-2120

TollFree: (800) 916-7700

Payment method
visa, all major credit cards, discover, amex, mastercard, debit
Categories
Gymnasiums, Exercise & Physical Fitness Programs, Health Clubs
Other Information

Parking: Free

Good for Kids: No

Reviews

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mkirk24

11/19/2009

Overall
Don't try to cancel your membership! This is how they do business

ccc Here is how SuperFit does business. I sent in a letter cancelling my membership in April - as I was moving to Philadelphia in May. They did not receive it and called me, I then called back and left several messages - spoke w/ several people - wrote several more cancellation letters - as they kept calling trying to charge my card. Last night I got a call that they have nothing on Record of me cancelling prior to Sept. I could take a "deal" and be charged from May - September - if I do not take a deal - I am charged for the months after September as well and moving forward. And they will send me to collections. I did everything right - and they said I should have sent my letters certified. Who would have thought my mail and messages would ALL not be passed along? Instead of them working with me - as I was a good member prior - and saying show proof you moved and we are good - they are trying to not only charge me for months cancelled - but charge me for the months after they claim to have received my cancellation as well as moving forward which does not make sense. They told me they are running a business so that is what they are going to do. THANKS - thanks for working with people. Instead you should try to nickel and dime them - that is a great business move!!!!!! I would really watch it when you try to cancel as no amount of mail, messages or speaking with people will help. One woman told me months ago - "oh, I am just making the calls, they will eventually get it that you cancelled!" GREAT Customer Service!!!!!!!! So, now the fight begins - On principle I am not paying it.

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