Pie In The Sky Pie Co.
3600 N Loop 336 W, Conroe, TX 77304
Pie in the Sky Pie Company
Pie in the Sky Pie Co. Cafe
Cuisine: American, Family Style, Dessert, Ice Cream, Pastries, Omelets
Price Range : Average
Good For Family: Yes
Good for Kids: Yes
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This place has the absolute worst service and rudest people ever! They could have the last piece of pie on the face of the earth and I would not step foot in this place ever again! Now I wish that I would have seen all of the bad reviews BEFORE I wasted my time and money! I think that the whole staff should probably redirect thier career choice and probably be "bill collectors" or "port a potty cleaners"...something that is more suitable to thier personality! Horrible!
In a nutshell . . . take your business elsewhere. I thought I would give Pie-in-the-Sky a chance even though I had read all of the bad reviews on more than one site. And since most of the criticism was toward their restaurant side of the business, I was optimistic. I just wanted to order several pies. Boy was I wrong. I placed an order for Thanksgiving pies a couple of weeks before the holiday. $75 worth. Fast-forward to the day before Thanksgiving. I was instructed to pick them up after 3:00. I arrived at about 4:30 only to discover that one of the pies on my order was not available. Apparently, it had been given to another customer. At least that’s what they think happened. I asked how can this be? I had paid for everything up front (which is required by the way). How can something so simple be mishandled. Anyway, their no-apology attitude was offer a refund for the one pie. Or pick a substitute. I asked to speak to the manager. I got the owner. It was here that I realized the bad reviews are all true. The attitude and (lack of) customer service starts at the top. And apparently the poor service permeates from the top down. The owner has a no-care attitude. Instead of trying to make things right, maybe offering a replacement pie AND a refund for what I actually ordered, she basically said oh well, these things happen. I told her I was a new customer and asked why they ‘blew it’ on such a simple order. Her response . . . ‘how about all of your money back’. I gladly accepted. No way was I going to patronize a store (and owner) with that type of attitude. Wow. Pies are sold everywhere. Do yourself a favor and spend your money with people who really care about their customers!
08/18/2010Provided by Citysearch -
Worst service I have ever had in my entire life! Not only did it take them 10 minutes just to seat us (which they only came over to seat the elderly couple standing behind us but the couple insisted we were seated first) but we actually never even got to try the food. We ended up walking out because after waiting over an hour for our food, that never came, and the entire wait staff ignoring us at all costs we had just had enough. Several people that had come in maybe 15-30 minutes after us already had their food and the elderly couple that was behind us had lunch, dessert and had already left before we walked out. We tried to get multiple waiters to at least approach the table but they would act as if we weren?t even there. When we got up to walk out we went to the counter and told them we were leaving, they just shrugged their shoulders and said sorry as if they could care less. I called after we left to let a manager know what happened (of course, no manager there) and was told our order was never put in and they had lost it. Not exactly sure why it took us walking out and then calling after we left to get the truth but the girl I spoke to just made excuse after excuse for their crappy service so it is possible nothing she told me was even true. I have never seen such a crappy wait staff and kitchen I wouldn?t even send my worst enemy here.
08/01/2010Provided by Citysearch -
From the moment my friend and I stepped into the door, unbeknownst to us, the train wreck had begun. From fast food to the finest of restaurants I'd never in my life witnessed such unprofessional service, behavior, and attitude from a waitress and manager. And never did we receive an apology or were reparations offered. Too many things to list but the most outrageous and stunning of the series of events was for the waitress to put blame on us and even implied co-workers for something she was responsible for - waiting and serving us! And as a patron, I certainly don't want to know if there are problems among the staff and operations, which was implied to us by the waitress. As far as the food - who cares, by the time I got it, my friend had finished and I'd lost my appetite!
06/12/2010Provided by Citysearch -
After reading a negative review I was not to sure about trying this place out but man am I glad I did. The pie choices are endless, cookies, cakes, brownies, cupcakes and breads. Oh my goodness this place is amazing. I will be going back and I will take everyone I know.
01/12/2010Provided by Citysearch -
The staff either ignores you or is just plain rude. When we tried to purchase something to go after having eaten a large lunch, they told us, ""no, we're closed!"" Guess they aren't interested in pleasing the customer or they must make too much money. It was about five minutes after close. Won't go back.