they actually do great work and usually the staff is friendly, but after the way i was treated this evening I will never be back again, they close at 7, i walked in at 647 to pick up my clothes, since I cant even pick up til 6 anyways, the lady was already counting her drawer told me about 3 times that from now on they close at 650, another man walked in behind me and she yelled for her daughter to lock the door, I just think being treated like an inconvience is horrible customer service, considering the fact that I bring clothes to them about 3 times a week, I will definitely be taking my business somewhere else that wants it.
Wonderful! If you want great service and caring people, this is the place to bring your clothes. Thanks Royal Cleaners for taking good care of my delicates!!
Since this place changed owners, it is awful. They ruined my coat and lost a button. The new owner tried to tell me thats the way my coat was suppose to look, and never had a button...apparently just a button HOLE!. Never Again!!!!!
Great service, very clean, very nice people, great price!
Save yourself the time & trouble, this place is so careless! I took 6 of my cocktail dress there to be cleaned. I let the 2 females know that I didn’t need them that day & they asked if it would be ok to do them the next day. I said it was fine. No one gave me a receipt or slip to pick up my dresses. I called the next morning to see if I had mistakenly included 2 skirts in my drop off. The female who answered said she couldn’t find my dresses, after 10 minutes of being on the phone and her questioning me if I had actually dropped anything off & if it was under another name she said she would ask the other girl that came in later to see if she tagged my articles under a wrong name. I received a call back that said they found my dresses and there were no skirts included. When I went to pick up my dry cleaning that afternoon the lady brought out my dresses. Included were my 6 dresses, the 2 skirts they said were not there that same morning & a pantsuit. I explained to the girl everything had been messed up and that they need to make sure they are giving the right people their right clothes, I made the girl take the pantsuit back because someone else would be very upset if they didn’t get it with their pick up. I try to stay within the community & keep local business open but if this is their practice I don’t mind taking my business elsewhere.