I purchased an embroidery machine here in June 2014. I purchased the stabilizers and thread and everything else they suggested. I went to every class that they offered. I watched every video on the manufacturers website. The machine does not work properly. I've taken it back into the store twice…
Very helpful. We just went in to look at machines and Lee told us all about them without being pushy. We ended up going back the next day to purchase. Have been back a few times for supplies and they always know just what I need when I ask.
I've taken my embroidery machine in twice and had great service both times. Once was just to help trouble shoot an issue and they were very knowledgeable! Thread is on sale on Tuesdays!
Mr. Mel took my machine right away. He is very knowledgeable and pleasant. Had the part that needed to be replaced on hand. Fixed it right away as I watched. Very reasonably priced. Total time involved approx. 20 mins. He also has same day yearly machine cleanings.
I am new to embroidering and the staff are always so helpful and friendly, no matter how many times I come in the store to ask questions they are eager to help even when I don't make a purchase.
I have been using A&B for many, many years. Whether diagnosing/estimating repairs or advising about a new purchase, A&B is outstanding. They are extremely knowledgeable about the both vacuums and sewing machines, their service is prompt, and their prices are fair. Need help after purchasing a …