I had a great experience on Monday at the Toys R Us. I'm a grandmother and with all of the different toys it's hard to choose the right one for my granddaughter. The store manager was so sweet. She helped me go through every Disney princess doll until I found the right one. I must of been there for over an hour. I will definitely be back during Christmas to do all of my granddaughters shopping here.
I went in to shop for my daughter today. She loves toys r us so she could spend hours here. She really wanted this particular journey girls doll but it wasn't out so a mgr was walking by and asked us if we needed help. She went into the back to get my daughter the doll. The manager was very nice. Even the cashier was very sweet. I love this store. We will definitely be back.
Terrible attitude of the employee the floor was wet I felt and no body help me I told the employee and never camebach with the yellow sign of wet floor I still have a lot of pain on my leg.
I Love this toys r us... The associates and management staff are so nice. I was looking for a toy for my nephew and was having such a hard time finding it. Two associates offered to help me find something for him. It was the best experience I have had in a store. I was also greeted by a lady walking around. She also asked if I needed any help. I will definetly be back to buy the rest of my toys here. I would recommend this store to my friends...:)
Took 42 min form the time my first item was rang up until I got to my car. Prices not right in computer and no manager around to help. Thought I might be just this one day so I went and tried them again but same thing happened the next time but only 25 min this time.