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Sears is the #1 Appliance Services Provider according to IBISWorld Inc. market share data. Call or Click to Schedule your Service. We're the Kenmore experts.

General Info
Sears Home Services has over 6,000 expert technicians providing both product maintenance and repair solutions. Our technicians are industry trained, well-respected and will help keep your products running longer and working right in no time. We are America's #1 appliance services provider -wherever you bought it, we’ll repair it. 24/7 Customer Support. What to expect: Call before we arrive, Estimate before we begin work, 90 day satisfaction guarantee on parts and labor. We’re the largest appliance services provider in the country and we’re right around the corner! Plus, you will save 20% on all in-home repairs! Our expert technicians will process payment and any coupons or discounts at the time of service.
Hours
Regular Hours
Mon - Sun:
Services/Products
  • Sears Home Services is number one in appliance repair. We offer In-Home Repair & Maintenance Services for the following: Washers & Dryers, Refrigerators and Freezers, Cooking Appliances, Dishwashers, Microwaves, Riding Mowers, Snow Blowers and more! We also offer multiple solutions for all budgets, and service most brands regardless of where you bought it. Trust the Appliance Repair Experts at Sears. For expert repair services, Call 1-800-280-5986 for more information.
Brands
3com, Ace, Acer, Addison, Admiral, Adobe, Adobeair, Agrifab, Air Quest, Aiwa, Amana, Ambassador, American Standard, Americana, Apple, Aprilaire, Arcoaire, Ariens, Armstrong, Asus, Ati, Averatec, Bard, Bosch, Bose, Briggs&Straton, Brother, Bryant, Caloric, Campblhsfld, Canon, Carrier, Casio, Cerwin Vega, Char-Broil, Cisnet, Coleman, Comfort, Companion, Compaq, Craftsman, Craftsman Pro, Creative Lab, Crosley, Day & Night, Dell, Delonghi, Delta, Denon, Dirt Devil, Dunkirk, Dynamic, Eager 1, Ecowater, Element, Ema, Emachines, Ennox, Epson, Estate, Eureka, Euro-Pro, Fedders, Fiesta, Fisher, Fisher Paykel, Frigidaire, Fuji, Funai, Galaxy, Gateway, Ge, Ge Profile, Generac, Gibson, Glow, Goodman, Harmon Kardon, Health Rider, Heil-Quaker, Hitachi, Homelite, Honda, Horizon, Hotpoint, Hp, Husqvarna, Ibm, Ikea, Imperial, Infocus, Inglis, Intercity, Intl Cmf Prd, Janitrol, Janome, Jbl, Jenn-Air, Jensen, Jvc, Kawasaki, Kelvinator, Kenmore, Kenmore Elite, Kenmore Pro, Kitchenaid, Kohler, Lawnboy, Lenovo, Lg, Lifestyler, Lifetime, Liquid Video, Lite-On, Luxaire, Mackissic, Mage, Magic Chef, Magicpak, Magnavox, Maker, Makita, Maytag, Mcculloch, Milwaukee, Mirus, Mitsubishi, Modern Maid, Msi, Murray, Nec, Nikon, Nordyne, Norge, Odak, Ohiosteel, Oneida Royal, Panasonic, Payne, Philips, Pioneer, Polaroid, Polk Audio, Portercable, Poulan, Proform, Quasar, Rca, Reebok, Reliance, Rexel, Rheem, Robins/Subaru, Roper, Royal, Royal Sover, Ruud, Sampo, Samsung, Sears, Sentry, Singer, Skil, Snapper, Snow
Payment method
visa, amex, discover, master card
Location
Carolina Mall
Amenities
24/7 Customer Support - 90 day satisfaction guarantee on parts and labor
Categories
Major Appliance Parts, Appliance Installation, Dishwasher Repair & Service, Electronic Equipment & Supplies-Repair & Service, Exercising Equipment-Service & Repair, Lawn Mowers, Lawn Mowers-Sharpening & Repairing, Major Appliance Refinishing & Repair, Major Appliances, Range & Oven Repair, Refrigerators & Freezers-Repair & Service, Small Appliance Repair, Small Appliances, Television & Radio-Service & Repair, Tractor Repair & Service, Vacuum Cleaners-Repair & Service, Washers & Dryers Service & Repair

Reviews

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LG
Leonard G.

02/22/2018

Overall
Selection
Service

Bobbie knew what he was doing and did a wonderful job. You need more workman like him. I want to thank you for sending him.

HM
Heather M.

12/02/2016

Overall

While the person completing the service was nice, he seemed inexperienced and incompetent. The same person was dispatched twice to repair my GE Profile refrigerator. On both visits the repairman was on the phone working with a senior technical resource. At the end of both visits, he was confident in the diagnosis and the repair. Neither resolved the issue. Ultimately I had to contact GE directly for their service. After their repair person saw that Sears had tapped the sealed system and left the taps on rather than resealing it, I was informed they could not help me. At the end of the day I was completely dissatisfied with Sears and I will not use them again for any appliance service.

Emile P.

02/23/2016

Overall

Worst customer service ever! Issue with a one year old Kenmore oven that the service people can't fix. 5 missed days of work and 3 service technicians later and the oven is still broken. This doesn't even cover the last minute cancelation of a (week in advance) scheduled repair that was cancelled because they became overbooked! Sears denied me a $500 store credit towards and new oven or a refund of my repair service contract because repairs have already exceeded the cost of the service agreement. They want me to schedule another day off work for another repair technician to try another fix that they are not even sure will fix the problem. Never, have I been so disappointed in a company.

Tracy S.

01/25/2016

Overall

I booked the repair appointment. They guessed over the phone as to what the problem was and ordered a part that they send to the wrong person. A month later the part arrives. Repairnan arrives. Didn't need the part that we had to wait a month to get. Was talked into getting my dryer cleaned that I didn't want. And ever since he messed with my dryer my brand new washer has stopped working. Coincidence?!? And I had to put all my shelves back into the frig that he took out. Completely unsatisfied! You me a new washer!