Honda Cars Of Concord
7650 Bruton Smith Blvd, Concord, NC 28027
(800) 507-1474Add Hours
Wheelchair Accessible: Yes
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Our car sales person Joy helped us on 4 of our cars from here along with Mike. They always have been able to find us the best deal closest to our price range. They will really do whatever they can to help you out. We have shopped around but will always come back to this location. Loyal customers since 2013!
I made a deal on a 2013 used Tacoma with them on Feb. 2, sold my Tacoma on Feb. 3, and we agreed that I could get the 2013 Tacoma at 11 a.m. on Feb. 5. After a 100 mile drive, I was informed that they had sold it the day before, but they had one in a less desirable color they would sell me for $2,300 more. No thanks! Honesty and integrity are not in their vocabularies.
Terrible service department with even worse customer service! Considering they do not take service drive ins without a scheduled appointment, you would think the appointment time would matter! Not so much with Honda of Concord. As I found out today, my 0800am appointment time only means "they will work the car in within an hour"!!! And this is just for a scheduled maintenance oil change/tire rotation.
To make things worse, I had to wait over an hour to finally meet with someone in finance (Richard McDonald) to cancel my maintenance plan and get a refund. And to top that off, they hit me with a $50.00 cancellation charge that "could not be waived"!
I'd rather take my car to the local oil shop than deal with this place ever again! Customers beware!
I had a great experience purchasing a Honda CR-V with Honda of Concord. Quentin my sales representative was simply AMAZING!! He did all he could for us, worked with me over the phone throughout the entire day before I could get down to Concord. He was very friendly and professional. I would definitely purchase from them again. Best car buying experience I have had.