Attempting to speak with a manager can be next to impossible. Personnel do not know the meaning of "hustle" when they are busy. Geek squad is great but forget trying to get help in general. Plan on 30 minutes to an hour if u need to approach service counter for any reason even if u r prepared with all info and product. "Pack a lunch folks!"
Serving the Concord Area
From Business: Satellite Country is one of America's largest authorized providers of DISH services. Serving customers since 1999, Satellite Country is one of the largest and most respected DISH retailers in the country, serving the contiguous United States and Hawaii. Satellite Country is a full service provider of video, internet and ph…
Terrible customer service. CALLED wITH WARRANTY NUMBER FOR AN ITEM AND WAS ON PHONE FOR 43 MINUTES WAITING FOR THEM TO VERIFY COVERAGE.
Really nice guys. Professional. Did whole house. We were very happy.
these guys are the best and have a great atmosphere at their shop. i got my phone back in five minutes after handing it to them!
Install Home Theater Surround Sound System. They are really great folks work with. Very responsive and call back right away when you need something.-Bruce
Grumpy customer service desk that was very short on customer service but long winded on policy and what they would NOT do on the defective Samsung tablet.