Best BBQ I have tasted ever in the Carolinas. Not soaked in vinegar sauce so you can actually taste the meat!!! I must not be the only one who likes it since the place is usually packed with customers.
Waited in line for 30 minutes only to be told at the register that they were out of pork. This was 5pm and they close at 8pm
We have always got great service and great food ! Beside if I ever I me ever get bad food or bad service at any restaurant that problem will addressed before i leave and thats a promise !
Please read below my complain. This happened tonight. My husband and I were humilated:On 9/6/2013 my husband and I went to Sonny's BBQ in Concorde around 6:35 pm (7820 Lyles Lane, Concord, NC 704-979-0073). I bring our GoPlaySave book everywhere with us, because the savings are great. So, our waitress watches me go thru the process of ripping out the coupon on pg. 145. She then looks at it and says she has to check with her manager (Randy). Well much to our surprise Randy, the manager calls the coupon a fake, a copy. He came to this conclusion before even looking at the coupon. My husband then goes to Randy with the GoPlaySave book and tells him he was basically an idiot if he thought he would try to make a copy for a coupon for a free meal, or $5 off. Randy, the manager basically insinuated my husband was being dishonest. Actually, we hadn't had Sonny's in two years. Sonny's catered our reception dinner-we love Sonny's. Well, my husband and I were offended Randy would even think we would try to do something so tacky and dishonest. We purchase these books 1st to support our nephew who sold us this book from his middle school. We also like learning about new places to eat and getting a little discount. I really hope your company makes contact with Sonny's in Concorde to let them know. I am already going to make my complaints. However, I would hate for another family to be so embarrassed. Funnier still, it wasn't until we said we wouldn't eat there that Randy said he ''would take a look at the coupon". We ate across the street at Quaker Steak. Please let them know this because it was embarrassing and humiliating. I think Randy stereotyped my husband and I for his personal reasons.