Roto-Rooter Plumbing & Drain Service - Concord
195 Mason Cir, Concord, CA 94520
Services: Dryer Vent Cleaning, Excavators, Gas Leak Repair, Plumbing, Sewer Cleaning, Drain Pipe, Gutter Cleaning, Water Heaters, Drain Cleaning, Septic Tank
Shout out to Dean and his trainee, wonderful experience! They came within 30 minutes of my call after we went overnight without toilets and water due to a major back up. They confirmed the "flushable" toilet wipes really shouldn't be flushed and they caused the issue. They were able to clear the block and were here and gone in about 90 minutes. Very nice, professional guys.
I have been dealing with this Roto Rooter office for more than 30 years, and they have always been responsive and dependable. I am mystified at the fact that some people have posted a different experience, because EVERYONE who has come to fix my plumbing/drainage problems has been competent, nice and easy to work with. Today Jose came out and was able to fix my problem quite quickly. He provided outstanding service! Roto Rooter has always been prompt, arrived when they said they would, and given me discounts when appropriate. I wouldn't call anyone else.
Carlos Anguiano was my technician and was fantastic. His first visit was on Friday, but he realized he needed additional equipment, so he set up the appointment for Monday, was prompt, very helpful, fixed the problem, and did it all with a fantastic service approach. Will ask for him any time I need to have a competent, service oriented plumber!
I couldn’t believe how great my experience was. I live in Concord, CA. My housekeeper was cleaning my bathrooms when the toilets started gurgling and stuff starting coming up in the shower and tub. I called Roto-Rooter explained the problem & they said someone would be at my house within 2 hours. An hour later a water specialist showed up to check to make sure I didn’t have water damage. Billy was extremely friendly and informative. Turns out no water damage. Then Marvin showed up as promised, within the 2 hours. He was also a pleasure to have doing the job. He fixed the issue and didn’t leave a mess. When he told me the price I was surprised how reasonable it was. I will use them again for all my plumbing issues.
11/08/2011Provided by Citysearch -
I have finally found a reliable plumber in Columbia!!
We came home to a soaking wet yard and bubbling water near our foundation. We called Roto-Rooter and they sent someone out to do an estimate right away even though it was the weekend. (No extra charge!) We were impressed with the time and caring the serviceman showed our family. We felt the estimate was fair and we felt no pressure to make a quick decision.
We appreciated that the Brooks family (Jeremy and Rick) saw the urgency of our situation and took on our case. They were prompt, professional, and respectful. The pipe was replaced in no time and the yard was returned to its former state including new mulch! I was completely impressed and I feel very secure in calling Roto- Rooter the next time our family needs a plumber.
Thanks so much for getting our water back on in a timely manner!
The Morris Family