Golden Willow Chinese Restaurant
1848 Willow Pass Rd, Concord, CA 94520
Phone: (925) 827-3228
Cuisines: Asian, Family Style, Chinese
Price Range : Below Average
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I was looking for a Chinese place for dinner so I looked it up had great ratings. My husband and 2 year old daughter went there waited 10 min before being acknowledged that we were waiting for a table. Then we were seated at a table with a dirty purple table cloth and waited and waited no one came to take our order or even ask us what we wanted to drink... Then a couple came in they quickly made then a table the lady put water on their table and started to take their order!!! Poor service! Would have liked to try the food but wasted 30 min on waiting!! First time I have ever walked out of a restaurant! They were not even busy! Waste of time!
I must have passed by this restaurant 10,000 times over the years. I just stopped here for the first time and all I can think is why didn't I try this place sooner? The service was excellent. The restaurant was bright and clean - not the case in a lot of other places. The food was the best I've had in the Concord area. Served promptly and hot,everything was fresh and flavorful. If you haven't eaten here you are missing a great experience!
04/30/2010Provided by Citysearch -
This has been my restaurant of choice for years. Even through these slow times the quality of the food and service have not dropped. Van (the owner) has an ability to remember your order (from you last visit) and any special cooking requests. You will have water and tea (if you would like) shortly after you sit. the food is good fresh and hot.
As you are enjoying your meal you will hear Van greating and welcoming her customers. You would think they were related in the manner in which she welcomes each customer.
you will also notice that she remembered there last order as well. (I don't know how she does it) I would highly recommend this restaurant. even if for lunch as the kitchen is quick and the food is worth it.
We just got back from Golden Willow Restaurant and what a wonderful experience we had. The food was exceptional. The best Chinese food that I have had in ages. The hostess/owner was such a joy to be around and makes everyone feel welcome. If she felt that you would not like a dish you were ordering she would let you know not to order it. As I said the food was out of this world. The best. Definitely will be going back over and over again.
The food is pretty good and as close to authentic as I can find around this area. The service is excellent; the hostess is the chef's wife and she is very friendly and will make sure you will enjoy your dining experience. I originally decided to check this place out because I read about the friendly service and I was not disappointed.
I really enjoy my dining experience at the Golden Willow Chinese Restaurant. The food is excellent, offering low calorie, low fat, no MSG dishes. The owners/hostess/chef/staff have great customer service and always make you feel welcome. It's amazing how the hostess always remembers your name, what you've ordered in the past and even where you sat in the restaurant the last time you were there. She's always checking to make sure your dining experience is pleasurable
01/03/2007Provided by Citysearch -
My friends and I went in for a quick snack. We sat down and ordered an appetizer to spend some time before we had to be back at work. When they came to take our lunch order, we infromed them we did not have enough time and would just be sharing an appetizer or two. They then pointed out on their lunch menu that each person must spend a minuimu of $5.50. Insane! (By the way, the menu on their website does not have their ""rules"" on there.) It also had other rules including that they are not responsible for stolen items. Does this happen often?! I can not believe that any restaurant would enforce such a crazy thing as spending a minimum per person?! The food was not that great and I would never go back. I think they should inform people of their crazy rules before they allow them to sit down.
06/09/2006Provided by Citysearch -
The food tastes close to authentic Chinese. The place is cleaner than an authentic Chinese restaurant but without losing the Chinese feel to it.
The only thing that is better than the food is the very friendly and sincere service from the owner that serves you personally. I say sincere because she will remember you the next time you come back (and you'll come back because the food tastes good).
Ordering is flexible because you can mix several dishes and rice to go on your plate for a 1 person serving if you're dining alone or with just a few of you or you can order a-la-carte if you're with a large group.
Personal favorites: Lobster/crab fried rice and Lemon chicken.