What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
From Business: Do you have auto glass damage? For windshield, window or back glass repair and replacement in the Concord area, turn to Safelite AutoGlass. Those in Concord and s…
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This is the best gas/service station in CA. Fast, friendly service and the owner Rick, treats his customers like his own family. I can text him ab…
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Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Very good business. Honest and far by all means. I will be coming back and recommending to others. Peter and his staff were by far some of the thee nicest guys I ever met.
Jim, the owner, is one of the best people on th Planet! He Will go out of his way to make it right. Not perfect, just good people. Thanks, Jim, for everything over the years.And, Merry Christmas!
Thank you David for getting my car in and out so quickly. She looks great.
"Have had my Mini Cooper repaired at BMW Concord Collision Center on three occasions after incurring damage from third party vehicles.Staff are friendly and helpful and work is always completed in a professional manner resulting in a restored car of showroom quality."
Just took delivery of my third new vehicle from Lehmer's... Very satisfied!! I have always received great service at a fair price. Keep up the great work!!Steve Brandt
I took my car to Above Car Care on June 22. After 6 days, I noticed a leak of what looked like 2 quarts of oil. When I checked the dipstick, it was overfilled at double the "max" line. I had the car towed back to Above Car Care and they corrected the overfill, saying it was only half a quart over. (I wouldn't have wasted one of my AAA tows if it was only half a quart). They also replaced the oil pressure sensor.When I picked up the car, the invoice said "due to high mileage, turbo making noise". There was nothing mentioned in their report 6 days earlier about the turbo.So now the engine sounded like a loud power drill from a mile away. I had it towed to a Volvo shop that confirmed the turbo was blown. Somehow within 6 days of Above Car Care doing an overfilled oil change, the turbo on my car was blown and needed to be replaced, and that's not a cheap repair.
Daniel is a great mechanic from Kenya. He does wonderful jobs and his charges are very reasonable. We have 4 10+ years old cars and Daniel kept them running without costing us a fortune. He is very thorough and he would carefully determine the cause before making repair, so the problem could be fixed in one try.
I researched a 2013 Buick Regal last night and came in this morning to test drive and possibly buy. I was helped by Ron, Internet Sales Manager, who initially was friendly until it came time to discuss price. He took my information without having a discussion around price, what monthly amount I could afford, etc. He went back and grabbed the "numbers guy" Pete and left us. Pete immediately went in to their closing price 27k after sales and taxes, sticker price was 24.9k. I was like that's great but I'm not spending 27k on a 2013. I offered 21k with a 1000 down. Pete immediately said no and that was it. He got up immediately and walked out of the room. No counter, no question as to why I went so low nothing. Did I low ball? Not really. KKB suggests 22.6k is a fair price, so I figured coming in at 21k, and adding sales and taxes out the door 23k or so. The funny part about Sales is there is a difference between those who are successful and those who are mediocre. Concord Buick was less than mediocre today. And, I will do my best to spread the word that they have no customer service.
The service light came on for our Buick La Sabre, and I took it in for a service check on why?I was charged $177.00 for a gas cap. This is outrageous, I can understand labor cost. This was way to much for such a small item.
Joe in the service department is awesome! He always takes good care of me and my vehicle. Everyone is very friendly at Lehmer's. Nelson, who drives the shuttle, is also wonderful and I enjoy getting a ride from him whenever I need to.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.