I am giving this restaurant a 1 because I cannot give them anything less. For the past 2 Friday’s my family has attempted to eat here (and yes I know fridays are a little busier). The first Friday my family of 6 gets put in a booth. We asked to be moved but it was going to be a long wait, so we just left. Now yesterday (3/9/17) takes the cake! Our poor waitress. She was busting her butt. I felt completely sorry for her. Finally after an hour and 30 minutes, I asked to speak with Kin (owner). The person that came to our table was NOT him! I asked her “how come it is taking so long for the food to come out, are y’all short handed?” Her response was a short “no” (we aren’t short staffed). I asked, then what seems to be taking so long. No answer. So then I stated “y’all being slow in the kitchen is seriously affecting your waitresses, they only make $3 an hour and depend on their tips. When you aren’t able to get the food out in a decent time, the customer is usually going to take it out on the waitress”. Her response “yes I know, I’ve been doing this for 10 years”. (Like I asked her how long she’s been doing this) She was so rude! Completely ignored my questions, was extremely short, and never even apologized. She never introduced herself and just walk away quickly. The food ended up coming out when she was at the table also. I went to start to cool off a fry to give to my son and it was already so cold!! Everything on my plate was cold! I was extremely furious at this point. My family all got up and just left. We waited that long for cold food. There was a table of like 10 next to us and had this same problem: long wait and cold food. We ended up going to LuLu’S Burgers. Where we were serve hot, fresh food within 10 minutes. And here’s the thing: if the manager would’ve approached the situation differently, the outcome may not have been so poor. I myself (healthcare worker) would NEVER treat a patient like this, can’t believe they treat their customers like this.
117 Shannon Rd ESulphur Springs, TX 75482
From Business: Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger sta…
19. The Ashen Rose
My husband and I went, and I have to say it was some of the best food we have had in a while. We ordered the pick 3 appetizer, we got the mozzarella cheese sticks, fried pickles and chicken fried bacon. We also shared a double meat burger. Everything is homemade and delicious. The decor is in i…
Burgers & Fries has been here for Years, Theymake good Burgers, the fries a tad greasy, butpeople come from miles around for their PattyMelt, one of the best I have eaten.The building set back off the street and is easyto miss so look for the sign..