Realty Escrow Corp
500 Citadel Dr Ste 360, Commerce, CA 90040
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If i could give negative stars i would.
Dealing with carol and her lies has been the worst thing ever. She lied to us about sending us our refund and if refusing to cooperate with putting through our home warrenty that our sellers paid for. Shes lied repeatedly and im really close to taking legal action.
Carol Alvarez at Realty Escrow Corporation just helped us close on our first home and to say our experience was EXCELLENT is an understatement! She was patient and understanding with us and went above and beyond to make sure we closed this deal in a timely manner. From the very beginning, she made us feel comfortable and 'held our hand' so to speak, during the whole process. She is extremely knowledgable and takes the time to answer any question you have! i HIGHLY recommend this company, especially working with CAROL! We are now proud new homeowners so THANK YOU Realty Escrow Corp and Carol! -Jose and Jennie
REALTY ESCROW CORPORATION HAS UNDERGONE SOME MAJOR CHANGES FOR THE BETTER.
...NEW TEAM .... we have hired new Escrow Officers with 20 + years experience in order to replace those escrow officers that are no longer with us ... we are making sure that customer service is a PRIORITY with our new officers & assistants. With the new changes we hope to provide excellent service to our clients.. brokers, agents, buyers & sellers alike. While I know that NOT ALL our clients felt the same as those who have posted on here - and we do apologize to those who were not happy- we understand that these reviews are obviously not flattering. These "bad reviews" are NOT indicative of the way in which the current Escrow Officers & management here at the NEW & IMPROVED Realty Escrow Corp team do business.
-Account Exec -Jerry C.
This is the worst escrow company I've ever worked with. The escrow instructions took 2 weeks to receive. The escrow officer. Andy Lee was unresponsive most of the time and told me several misstatements (at minimum) during the escrow as to the status. I have yet to receive closing papers, my commission check, the buyers' closing papers and refund 10 days past closing. He has not returned my phone calls asking for the status.
As one of the posters already mentioned, trying to get the refund on deposited funds seems to be difficult with this company even with appropriate contracts signed by both seller and buyer to release funds...seems that I'll be following the same route to get my money back and will also be filing a dispute with the Department of Corporations. STAY AWAY from any seller wanting to work with this company. They do not even bother to return calls regarding your inquiries.