Saved to Favorites

(509) 684-4491Visit WebsiteMap & Directions279 S Main StColville, WA 99114Write a Review

More Info

Professional Service. Stylish. Affordable.

General Info
Professional Service. Stylish. & Affordable. After our showroom of 20 years built to the ground February 2013, we have rebuilt back on that location bigger and better! We carry all the major name brands like La-Z-Boy, Flexsteel, Broyhill, Stanton, Hunter Douglas, Stressless by Ekornes, England, Best, Tempur-Pedic the list goes on! We now feature a Linen Department, La-Z-Boy comfort studio, a wide selection of lodge furniture, our own Coffee Shop called BIG AL'S Coffee Shop, and much more you have to see to believe!
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Services/Products
Full Service Furniture store! Blinds, Furniture, Flooring, Counter Tops....
Brands
Beautirest, Broyhill, Cambria, Craven's Coffee, Ekrones, England, Flexsteel, La-Z-Boy, Stanton, Stressless, armstrong, broyhill, hunter douglas, la-z-boy, mohawk, stainmaster, tempur-pedic
Payment method
travelers checks, financing available, amex, discover, mastercard, company card, all major credit cards, visa
Location
On the corner of Birch and Main Street in the heart of Downtown Colville.
Associations
2016 Colville Chamber of Commerce Business of the Year
Categories
Other Information

Parking: Lot

Bike Parking: Yes

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
LS
Laure S.

08/09/2014

Overall
Love our new bed!!

I don't do anything in a hurry ( : after 14 years of sleeping in an antique (literally) bed we decided we needed a new bed. I researched for over a year, visited numerous retailers, and then decided to put our trust in Saundra ' s Furniture. It's been a month since our purchase of a California King Comforpedic mattress and a beautiful platform bed. We couldn't be happier. Saundra's delivered and set the bed up for us. The delivery guys were fabulous. Our new bed is glorious!

Overall
Never have I seen a company ca...

Never have I seen a company care so little about its customers. I am disabled and so purchasing a chair that works for me is a serious business, as is having a relationship with a company if something goes wrong. When the chair broke for the second time in exactly the same fashion, the salesperson who was "helping me" seemed determined to do everything but. Setting expectations and breaking them, different people providing different information, and even the owner thinking it was acceptable to raise her voice at a customer. There is no accountability and I will never be buying from them again.



One buys locally to support the community and for the relationship of being able to speak to someone face to face. After being jerked around for a week, when I went into the store to resolve this the owner told her salesperson to lie and say she wasn't there at first. I've never had so negative an experience, and I cannot be strong enough in my advice to avoid this company.

claimed iconBusiness Response10/28/2012

Saundra's Furniture has an A+ rating with the Better Business Bureau and our customers. Mr. Johnson's chair was repaired in 4 days the first time but the second time took 10 days because of the extensive damage he'd done. The repairman said this $99 home office chair appeared to be severely abused. He did his best to put in working order with all new base. However it was not acceptible to Mr. Johnson. We returned all his money including tax as he demanded. He had free use of an office chair for 9 months. The employees were very civil during Johnson's verbal abuse, but Johnson wanted an apology for unclear reasons. When I came into the building I could hear him calling employees liars. I considered calling the police. Never have I seen such a rude, demanding person. I have no idea why he says he's disabled or why that would enter into discussion. He was treated more than fairly and he rec'd more than what the warranty was. We remain an A+ private business giving back thousands every year to our comunity. As a major contributor to "Women making a Difference" Saundra's is aware that abuse, even by customers, is unacceptible.

This listing has been claimed by a business representative.

Details

Phone: (509) 684-4491

Address: 279 S Main St, Colville, WA 99114

Website: http://www.saundrasfurniture.com

People Also Viewed