ABC Lettering

I called to get a price on how much a screening about be for my business and a young girl answered with a screeming baby ...and when i asked her if this was abc printing...she said yes in a mean way...i then asked her about pricing and she said what and hung up.....when we called back she then said her mom was the one to talk to and that she wouldnt be back til late...just think it was poor customer service...never going there