This place is great. They are friendly, professional and made the process easy to get my mother a lift chair.
We walked in did not know it was closing time, because the office manager was getting all the info and being very helpful. Some very rude women proceeded to say rude things like we are closed, hurry up, you need to pick your stuff out WE ARE CLOSED! Pretty much we needed to hurry and get out! ( The very rude woman was the owner) I told her after several rude comments that she was being very rude and and making me nervous. I told her if I had seen a sign on the door about no purchases 15 min before closing we definitely would have not proceeded. She said sorry very flippant and went back to the rude comments. People with disaablitities may need a little more time and I would think the owner would understand that more than anyone else in the store. She yelled what is your weight across the store and the office Manager looked embarrassed for me and mentioned maybe, I could just write it or something to that effect. When I found out she was the owner I did let them know I would NOT be purchasing anything from a store owner with this attitude. I am not unreasonable, if she would have just said we don't do this, this close to closing. I would have come back another day! My Dr at OSU had just ask me were I received my medical equipment. I am sending him a email to withdraw my referral of this company. This all took place from about 5:25 to 5:35 it's not like we were in there a long time! I am also making g a complaint with insurance.
THEY DO NOT FOLLOW UP , RETURN CALLS OR MAKE ANY EFFORT TO EXPEDITE NECESSARY REPAIRS . TO A MUCH NEEDED POWER CHAIR