I had the worst experience with this company. The case manager was rude and unprofessional. They set my daughter back so far I didn't know if her behavior would ever change. The case manager she had you can tell was wet behind the ears and tried to push what little power he had. He failed to give me a copy of my child's plan in a timely manner and had I not filed a complaint against him I doubt that I would have received one, he violated all of my client rights, he sent my child to a foster home without my prior knowledge and he did not contact the family member I gave him and lied on paperwork. Luckily I was able to get my child out of this horrible situation and back home. Unfortunately they did more damage than help, never offered any services. It was just a waste of time.
Horrible. No communication, tossed from lawyer to lawyer with no notification. It got to a point where I had no idea who was representing me. Filed bankruptcy incorrectly which led me to other huge financial issues. When attempting to contact via email or phone, no response. Very true that once the get their money you are no longer a necessity or priority for them.
The people at jump legal group are amazing! I filled chapter 7 bankruptcy i had alot of questions and concerns before and after filling they answered all my questions usually within an hour and if not i never had to wait more then a day. I am very happy i went to jump legal to help me during a stressful time in my life if your looking for someone to help you file bankruptcy or anything else look no further then jump legal.
I've had 2 appointments wherein I was assigned to Ms. Johnson. I found her to be warm, personable, helpful, and meticulous. She explains things clearly and has seemingly infinite patience. Social Security is lucky to have an employee of her caliber.
I am disappointed in this place have literally been on hold for 1/2hr and not one person has picked up to say someone will be with you shortly.
Hired jump legal couple years ago and they were great. I contacted them a couple months ago to suspend my payments for 2 months because I'm on maternity leave. I called them, and emailed them a few times and each time they said they would call me back. Well they never did and my payments continued despite me having no paycheck. I told them I was on maternity. I guess they don't care about you after they get their fees. Completely unprofessional.
they delated my wife green card and other informations from their system, during the interview the case worker tells me if I fax my wife green card before the end of her shift she will process the case ,it was 11 am I told I will fax it in 20 mintes, I fax it twice , I waited 2 weeks no answerd , I call job and familly services who contacted my case worker who called me wondering if I did fax her the green card ,, I said I did , she goes ohh ok I will review this and process it today, in the end of the day . She denied my request for FS in the end .
COYAP is a good program for teenagers. My son has been with the program for about a year and I see alot of change in him. The COYAP staff are awsome
They are good at what they do; however this company has no morals and takes professionalism to an all time low. They are completely aware of the fact that a branch manager is having a love affair with someone under her. They turn a blind eye and have disciplined neither one of them. It's become a complete distraction but management is never around so they will never know.
I have never walked in or out without being helped. Thank you!