Not a good experience....they are the management company at my condo complex and don’t get back with you on time. When they do, they are upset about your issues and don’t follow through. Maybe a different management company would do a better job!
565 Metro Pl SDublin, OH 43017
Last minute chose to lease with this company as they were the only company around campus with available apartments (go figure). When i moved in during summer the central air didn’t work. The extent to which they clean between tenants is questionable - i definitely suggest bleaching and disinfecting everything before moving in. I had a neighbor couple that had some domestic violence incidents and this company didn’t respond when i asked for intervention after contacting the police 3 separate times. They didn’t salt the stairs or shovel during winter.Overall they’re unprofessional and negligent to the upkeep of their apartments. The staff is extremely rude and don’t seem to value their tenants whatsoever. It appears that the company is run by college freshman in an attempt to save money; a reflection of the service you’ll get if you decide to lease with them. Never again
Carbon monoxide in our apt, car vandalized, no security cameras in the parking lot, drunks hang out by the dumpster, have to pay for a PO Box because no one is able to get me a key that works in the building mailboxes, elevators out for long periods of time, carpet in the halls is filthy, holes in the walls, locks to the building doors are often broken making it a pain to try to get in.
Absolutely THE WORSE. Elevator in a SEVEN STORY building has been broken for over THREE MONTHS! Seniors, dissabled forced to climb flight after flight of filthy stairs with peeling paint and strewn with trash!! Beautiful, spacious apartments with incredible character owned by a company who couldn't care ANY LESS about their tenants! Don't do it. You'll regret it.
I love this app it gives me what I’m looking for and a lot more
I rented here while attending Ohio State University. My location was awesome and the building itself was really nice. It was easy doing business with these guys. Definitely recommend.
My house got broken into back on sept 14, my window was broke. I already had a work order in which already took a few weeks for them to attend to. Once the maintenance guy calls me he advise me he can’t get in my house bc the rental office lost the keys, next day my house was broke into NO FORCE of entry, kitchen window was busted , but the glass was outside the house , investigators confirmed it had to be a inside job. I gave the office my letter advising what code they violated because on top of all this the window that was busted had a piece of wood on it for almost 30 days. I explained the store multiple times n advise them to send my deposit back. It’s been over 30 days i called the offic requesting corporate number they said hey don’t have a corporate office they only have a office manger. I spoken to the office Manger Marissa when i tell u the disrespect was real. I have nothing else to say customer is trash how they overall operate it’s TRASH. I’m not gonna communicate with them any more i will just take this to court period.
Poor customer service and the maintenance is even worse. Tenant complaints and concerns are not a priority. My hallway mailbox was without a lock for no less than six months and was replaced only after i wrote to the BBB. My tub has been clogged and unuseable for 3 days in a row with no repair date in sight. These are 2 unsatisfactory experiences in a long, long list of negatives. I urge the public to not consider living in a home managed by Beacon property Management.
PUT ENTIRE BUILDING IN DANGER WITH GAS LEAK THEY TRIED TO PASS OFF AS A PILOT LIGHT GOING OUT - WITH NO FURTHER INVESTIGATION TO SEE IF THERE WAS AN ACTUAL PROBLEM...WHICH THERE IS.If I could I would give this company a 0 star rating. My son moved his belongings into his apartment on August 5. Right away we noticed a very strong natural gas odor and that the company had left one of the apartment windows open to vent the gas. They also had the hall window by his apartment opened. They obviously knew there was a problem but did not take the time to address this safety hazard. In fact, the employee attempted to convince us that it was nothing more than the "pilot light going out". Today I learned from the gas company that there is not even a pilot light on any of the stoves in the entire building. Long story short, I insisted the gas be shut off on the 5th and the gas pipes to the stove evaluated. North Steppe determined a new stove was in order. Additionally, I was told by them that they had a licensed contractor in prior to my son occupying the unit on August 13 and that everything was "okay". Well, today the gas company was out again and it is definitely NOT okay. There is still a gas leak despite the installation of a new stove. I have left 3 messages-2 for the emergency maintenance guy and 1 for the manager and have yet to hear back from either of them. And to make matters worse, the air conditioning went out last night and the best they can do is tell me that my son's work is "on the schedule". Also, when we were down there on August 5, we determined that neither smoke detector worked. The one near the kitchenette looked to be from the 1950's and when I pointed it out to the maintenance guy who came to shut off the gas, he immediately replaced it. The smoke detector in the bedroom was installed improperly and had to be fixed by maintenance. Who knows how long it's been since there was a working smoke detector in the nasty place.
Do not recommend this place to live for more reasons than this site will allow me to wright. Extremely poor customer service as well as poor and unsafe living environment. Break ins and damage done to property with no security or repercussions. Rules are rarely enforced therefore parking is never available, animal feces is everywhere and trash is often left for wildlife and rodents to get into.