The staff is incredibly friendly, outgoing and attentive. I am a size 1X, and they have an amazing selection of Plus clothing which I LOVED, especially since the staff made me feel so comfortable and were sincerely interested in making me feel awesome in different styles I might not normally try. The owner Betsy is a really lovely person, and I am definitely going to be back, with friends. xo
So I am an upscale shopper who tends to purchase most of my clothes and bags at Saks or when I travel. I had never heard of this place until my friend gave me an adorable shirt from here. It was a little tight, so I went to go exchange the shirt and do some new shopping at a fun new store. They have a crazy policy that indicates I cannot exchange the shirt for a different size because she bought it on sale. The employee was quite definitive about this and was not friendly; it was early in the morning so it's not like she was busy to have put on a more pleasant face. I'm not entirely sure how a store can stay in business with a policy like this, especially since there are so many wonderful online upscale stores, most of which offer free shipping and returns, and Chicago is so close. They lost a potential high end shopper based on their unwillingness to consider an exchange. Definitely their loss, not mine, as the shirt fits it's just a little tight. I was frankly planning on doing shopping because there was cute things in the store, but never would do that now!!