Up until our windows were installed in April, Improveit was a great. They were on time for all appoitments and had the windows installed when they said they would. However, we have had nothing but trouble since then. Two months after the windows were installed, in June, we were hit by heavy rain that leaked through our new windows and flooded our baby's room, dining room, and basement. They didn't get someone out to fix it until July and they leaked more in that time causing water damage. Once two of the 3 windows were repaired it took another month to get somone out to look at the Drywall in early August. Now here we are, Septemeber 1st, and one window is still not repaired and they haven't finished re-painting the drywall. Will not use them again, will not recommend them to anyone.
Will came out to do the initial bid and informed me that they do not use subs which was a lie. The work was performed and I was happy with it, but have now noticed cracks in the drywall and nail pops. They came out and mudded those, but said sanding and priming and painting were not covered. I had to pay another company to do that work. I would avoid this company.
Fantastic work performed, all the staff was superb .... Hats OFF the Improveit! Thanks for your knowledge, expertise and quality craftsmanship.
Services not rendered, refund promised, excuse after excuse, now no answer on phone. Anyone duped by this company please call Danielle Dent Dean at Ohio Attorney Generals Office 614-644-8948
Broke contract with 5 Star remodeling in July.Paid down payment of $2400.00 to replace roof on garage. As of this day, October 25th,2015,I still have not seen my refund. They will not even call me back when I leave a message. They were good at salesmanship,but bad at the rest. I need my money to repair my fuel furnace. I am now cold and winter is on it's way. Broke contract to fix furnace and buy used car. Both were needed more badley than a leaky garage roof repair job.
Improveit is not a good contractor. Pressure sales and shoddy work. Then they try to charge me more for things that should be included. Our bath remodel was a nightMARE! Never again. Save yourself the hassle, go local.
High pressure person just trying to set up the appointment. I had to hang up on him! And they kept calling back. I don't like these people.
The business practices this company uses are downright criminal. They use high pressure tactics. They prey up the elderly and uninformed. Please research them before doing business with them. The financing terms are outrageous, often over 10% APR over a 10 year life. The work is of poor quality. Dig beyond the obvious positive reviews to the complaints section of the BBB website.
This company has been hounding me non-stop to get me to buy their windows. I wouldnt ever buy windows this way.
One of these guys came to my house and gave me a quote on some windows. They wanted $18,000 to do the windows in my home. The sales pitch was good, but high pressure. The guy would not leave my house until we signed a contract, very pushy. The contract had a 3 day cancellation policy. I cancelling and they gave me a hard time about cancelling. I would be very wary about actually hiring this company. They seem very shady. If you were older or not really knowledgable about home costs, you could get suckered into overpaying for their services. I did some web research and it looks like others are saying similar things.