My room was not ready the 1st or 2nd time I stopped by even after booking and being told they had a room ready. Wayne, front desk, was rude from the start. No WiFi avaliable despite advertising. Never saw Craig, GM, despite being told I would speak to him that morning and then told he would call me. I don't like being lied to. Customer service was aweful!
1313 W Saint James Lutheran LnColumbus, OH 43228
From Business: Americas Best Value Inn - Columbus/West offers the most value for your money when staying for business, pleasure, or just passing through Columbus, OH at 1313 St.…
BED BUGS!!! It was horrible! At first I thought it was going well, we checked in, got settled, took showers and went to bed. The next morning I called for new towels, I was told if I wanted new towels I would have to take my old ones down to the 2nd floor or I would have to wait not a huge deal, but an inconvenience. Then we decided to go out. There was no DO NOT DISTURB notice for us to put on our door for no one to come in and make the beds or whatnot. When we returned someone had come in and made the bed(quickly) and gave us new towels. About 15 minutes after returning I went to the bathroom, came out, looked at the bed and notice a black spot on the bed. IT WAS A BED BUG!!! Very much alive. I'm still waiting on a manager "Mike" to return my call for a refund.
Really had a trashy experience that. Rude worker in housekeeping. They knock on your door once and try to enter your room. Smh. Management is rude to customers. My 4 days there consist of no air it was hot in the rooms, barely got any sleep because dudes fussing with his girl about her out on the property giving head. No free wifi like the say it is. You pay 2.99 for 24 hours of service. They are changing the carpet in the rooms that is about the only thing good going there. I would recommend doing a check in at that motel. Unless you like living the triff life. No stars
About ten minutes from downtown, right off 670, this place was the LEAST EXPENSIVE accommodation in town (one joint wanted $295...YES, almost THREE HUNDRED DOLLARS for ONE NIGHT!) At $50+tax (military discount, thank you very much!) we couldn't have been happier, with a king-sized bed, non-smoking room, outdoor pool and free wifi. The room was very clean...not going to say IMMACULATE, because my wife didn't detail it...didn't reek of smoke, and wasn't really noisy. I have a problem with stairs, and they made sure we were on the first floor. How cool izzat? We like little weekend getaways...we will be back, to this one.
Affordable, clean accommodations. We had a 'king' bed. Breakfast was excellent - waffles, eggs, sausage, along with the usual continental menu.
first off the air conditioning didnt work, the refrigerator smelled like something horrible, the bathroom light didnt work at all, the out lets didnt work. very gross and also we shared our room with cockroachs. the people running it were very uncaring! stay away!