3657 E Main St, Columbus, OH 43213
Primary Phone: (614) 239-7805
Primary Phone: (614) 239-7648
Phone: (614) 239-7836
Phone: (614) 239-7805
Bike Parking: Yes
Price Range : Below Average
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Though I still like walmart, this one is the rudest of all. I am a former pt employee from the norh side walmart. I say if I want attitude I should go to my walmart on main street. I must say they are consistent. Bad attitudes, little to no knowledge of product, no smiles, no eye contact. How did they get the job or should I say who does the hiring? Either way all should be ashamed. Customer service is based on customer contact. I always say if you do not want to work with the public, customer service is not a job you should pursuit. The employee is important but without the customer businesses close thereby creating more unemployment lines. This is so sad that all the employees are represented by the bad ones through the eyes of the customer. I hope this is viewed and things change quickly because this community needed this revenue and the positive exposure. There is no shame in readjusting your attitude to fit a lifestyle of service for you truly must be humble to serve.
06/23/2011Provided by Citysearch -
While not too happy with the Cusomer Service I will say the hot food there is good especially my favorite the chicken.
I think sales would boost if the employees were more friendly and have more knowledge on store products and the location of the product. It really knocks me off my feet how you ask an employee where something is and either they dont know, never heard of the product will point you to a location and go about their business or simply catch an attitude as if you shouldn't ask them anything. Some Cashiers dont greet you, no eye contact, speechless and in many cases just dump your change in your hand and wont even bag your item. I have been to every Walmart in Columbus and the Whitehall location is the worst ever. There are a few cashiers who are very nice and one that really stood out always curtious and respectful a Black young lady name Kandise. I havent seen her in awhile dont know if shes still there but I do know that some of the Cashiers should learn from her. Walmart still remains my favorite store dispite a few exceptions.
06/18/2011Provided by Citysearch -
I often shop at this Walmart location and as every place of business there's always room for improvement. Well, I'm one of those persons who want to make a difference. The good things about this location that it severs both Bexley and Whitehall communities. This location is very diversified (employees) and always busy. I have a certification in Customer Service and if given the opportunity I will help improve the negative reviews that I've read thus far. In closing; it's good to voice ones opinions (good or bad) , but if your not willing to make a difference then.....
03/30/2011Provided by Citysearch -
I really have to say a prayer any time I stop in here.
The employees are rude, the lines are long.
EX"" today I head in there for my basics once a month trip.
It's packed as usual. I'm in line, only 4 being open and two of them are 20 items or less so you can imagine how loooonnnnnggggg I'm in line, with my child no doubt.
By the time I get up to the register the cashier leaves saying nothing.....finally another gal steps up.....saying nothing.....
after another 5 min. of messing with the bags she rings my items through....still saying nothing..... I''m watching the pricing and putting the bags in my cart....
asked her to bag the milk.....she didn't....I'm signing.....
she's standing there staring at me...still saying nothing..... watches me bag the milk........ as I put the rest of the items in my cart.... says nothing and I leave.
Is this the real walmart experience? I know it's the reason I don't go that often. There is something to be said about a smile, a hello a thank you. I go here for the low prices but there is something great about feeling welcome and helped and seeing a smile, maybe this is why I frequent Target - they know me there and are always very friendly. I call this walmart - getto walmart and it surely has earned it's name! I'll continue my happy Target experience, no thanks walmart!
Usually happy mom of 1 =)
This walmart is a terrible walmart, The employees are not very friendly and not at all willing to help customers.Managers and customer service reps seem like they don't have a clue on how to handle cutomer service issues. Lines are always extremly long,There is always a lack of workers and even a lack of WORK from the employees they have on hand. By far the worst walmart I have ever been to.
10/27/2009Provided by Citysearch -
There's never sliced Italian, French bread on racks/shelves. And if you try to find someone to slice it-forget it! Always understaffed-especially evenings-in bakery/deli. Most employees when there avoid customers. I complained to manager-suggested slicing a dozen loaves in am and putting tthem out. Never happened. Poor mgmt., poor help.
05/06/2009Provided by Citysearch -
I have lived down the street from walmart for two years and shopped there many times but everytime I go there are never enough checkouts open. Everytime I go in there, I can guarentee that I will be there for at least a half hour whether I am getting a lot of things or just one because of the severe lack of cashiers.
This i must say is the worst walmart store i have been to. I was so excited to hear the news that my town would be getting a walmart so close to home. Unfortanatly i have come to experiance nothing but horrible service from this store. They never seem to have enough cashiers open during peak hours, or there well trained staff just simply is not motivated to do there job in a timly manner to get the customers out quickly. and it`s not just that, Were is the hospatality??? Very rarley do i get a thank you, or Hi how are you. And if i do, it just seems like someone is forcing it out of them. So with that said if i need to make a trip this walmart i have learned to go before 12 noon and never on the weekend. Hopefully the managment team reads these horrible reveiws about there store and will soon figure out a plan or something to make my walmart better for my town.