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10/15/2013
Apparently under new management within the last 6 months... Take my advice, DONT go here. First off, they don't offer any refunds, so what does that tell you...They only offer single sessions, weekly packages, and monthly packages. No minute packages. So I decided to try out the monthly package. First thing I found out, their hours aren't what's advertised. They're open 12 pm-8 pm throughout the week and only 11-3 on Saturday's. Closed Sundays. Within a week of coming here, I've had 3 bad experiences. 1.) I came on a Friday at 4:30 in the afternoon... Their sign was lit up but the door was locked... Then weren't even open from 11-3 on Saturday the next day. So I came in a couple days later and it was explained to me that there was a family emergency and whoever was suppose to work didn't show up. How professional. So I said its fine, I would like to tan today then. There were only TWO working beds... I'm like okay whatever. I get in the bed, EXTREMELY small and cheap. There's no fan inside of it so you sweat yourself out in 5 minutes. I ended my session early. Come back the next day and same thing, only 2 beds which were both being used. I explained to the lady that I've been inconvenienced since I got my package and asked for a partial refund. "Oh well we don't offer ANY refunds." With them not doing any refunds to unsatisfied customers... That basically means they can do whatever they want whenever they want because they already have their money. I wouldn't be upset if I had a minutes package, with monthly tanning you're limited on time and want to get your money's worth. So even under their horrible inconveniences, they still refused me a refund. Save yourself the trouble!! I'm not the only one with these inconveniences. Don't waste your money!
Details
Phone: (614) 351-9525
Address: 1985 Zettler Center Dr, Columbus, OH 43223
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