1749 W 5th Ave, Columbus, OH 43212
Price Range : Average
Takes Reservations: No
Parking: Lot, Private
Outdoor Seating: No
Bike Parking: No
Wheelchair Accessible: Yes
08/10/2009Provided by Citysearch -
You can officially add Rotolo's Pizza to the ever-expanding list of food institutions in Columbus that have turned on their loyal customers and sold us down the corporate-restaurant river. Like Donato's Pizza, Bob Evans Restaurants and W.G. Grinders before them, Rotolo's has decided that more locations with higher prices, lower quality and minimal service are the best way to reward customers who helped drive their success for over 30 years. I have been going to Rotolo's for the last 20 years and my most recent visit has confirmed my worst fears. The friendly service, homemade taste, and commitment to quality have been replaced with a corporate identity, a clueless, non-family member staff, and higher priced - inferior quality pizza. It is a sad day along West Fifth Avenue, indeed, but should I really be surprised anymore? Some people just can't wait to sell out these days - just ask Jim Grote. I attempted to complain at the company's corporate website, but strangely, no e-mail address is available to contact ownership or management. I guess the Rotolo family is now too busy to be bothered with things like loyalty and customer satisfaction...R.I.P. Rotolo's - We'll miss you!
01/28/2009Provided by Citysearch -
The pasta, and roll were just average. The pizza itself was ok. It was very raw tasting in the middle. They almost put too much sauce so that the pizza doesn't cook properly. On the very first slice literally all the cheese and toppings fell off. They do however give you a decent amount to feed at least 3.
05/27/2008Provided by Citysearch -
This is by far the worst meal I've had in at least a year. I ordered take-out. Although it was not busy, it took them 30 minutes to get me my order after being told it would only take five. I ordered the spaghetti which was undercooked and slathered in the worst sauce I've ever tasted. A note: heavy salt does not make up for lack in taste! The mushrooms in the sauce were chewy and tasteless. The order came with two rolls, one of which was so stale I couldn't eat it!
02/05/2008Provided by Citysearch -
Order carry out for myself and my two sons. I had the lasagna. The boys had the Italian subs. The lasagna, by far was the worst lasagna. I have ever had. The bottom noodles were overcooked. The sauce was unforgettable bad. By two sons did not like the Italian subs. We suggest if you?re looking for good Italian Ratolo?s is not the place to go.
11/06/2007Provided by Citysearch -
Since relocating from the northern part of the state, I've yet to find a great pizza joint. This one, like all the other local Columbus favorites, features flat, flaky pastry crust. Very boring. What is this town's obsession with cutting round pizzas into square slices?? It's round because it is a pizza PIE. Cut it like one!